Get support for YouTube Music
Have a question about YouTube or YouTube Music? Need help with a purchase on YouTube?
Keep in mind, not all payments on YouTube Services and memberships are refundable. You can learn more about our refund policies before submitting a request.
We do not currently offer support in any other languages at this time, if you need help with a refund, submit a request using this form.
If you would like support in one of the languages listed below, tap on that language for more help.
We offer support in the following languages and during these hours of operation:
| English | 24 hours a day, 7 days a week |
| Hindi | 9 AM to 6 PM IT, Mon - Fri |
| Spanish (Spain) | 11 AM to 3 AM GT, 7 days a week |
| Spanish (LATAM) | 11 AM to 3 AM GT, 7 days a week |
| Italian | 9 AM to 6 PM GT, Mon - Fri |
| Russian | 9 AM to 6 PM GT, 7 days a week |
| French | 9 AM to 6 PM GT, 7 days a week |
| German | 9 AM to 6 PM GT, 7 days a week |
| Portuguese (Portugal) | 11 AM to 2 AM GT, 7 days a week |
| Portuguese (Brazil) | 11 AM to 2 AM GT, 7 days a week |
| Japanese | 9 AM to 6 PM JT, Mon - Fri |
| Korean | 9 AM to 8 PM KT, 7 days a week |
To get in touch with us in one of these languages, click the language above.
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