Delegates cannot make calls on behalf of a manager by using a Lync 2013 client that is paired with a Lync Phone Edition-based telephone - Microsoft Support [MS]

Delegates cannot make calls on behalf of a manager by using a Lync 2013 client that is paired with a Lync Phone Edition-based telephone

Microsoft Lync 2013 More...Less

Symptoms

Consider the following scenario:

• User A is a delegate of user B.

• The Enterprise Voice feature is enabled for both user A and user B.

• User A signs in to a Lync 2013 client on a computer.

• User A signs in to Lync Phone Edition on a telephone. The telephone is connected to the computer by using a USB cable and is paired with the Lync 2013 client.

• User A tries to make a call on behalf of user B.

In this scenario, the call fails immediately.

Resolution

To resolve the issue, install the following cumulative update:

2812461 Description of the Lync 2013 updates: February 2013

More Information

For more information about how to act as a delegate, go to the following Microsoft website: :

How to act as a delegate