Monday, January 2, 2023

Console terminates unexpectedly in Configuration Manager current branch, version 2010 - Microsoft Support [MS]

Summary

In Microsoft Endpoint Configuration Manager current branch, version 2010, the Configuration Manager console checks for communication with the SMS Provider every hour. If the SMS Provider is unreachable at the time the check occurs, the console will terminate with the following message displayed.

Microsoft.ConfigurationManager has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

.NET Runtime Event ID 1026 will be recorded in the application event log with details resembling either of the following.

Exception Info: Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException

Exception Info: Microsoft.ConfigurationManagement.ManagementProvider.SmsConnectionException
 

It is possible for this scenario to occur when installing a Configuration Manager update or update rollup.
Restarting the console prior to installing an update resets the one-hour time and reduces the chance of this exception occurring.

References

Updates and servicing for Configuration Manager

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