Friday, December 30, 2022

Compliance check is incorrect when you use Exchange ActiveSync to perform a compliance check in Windows 8.1 - Microsoft Support [MS]

Symptoms

Assume that you use Microsoft Exchange ActiveSync (EAS) to perform a compliance check on a Windows 8.1 computer to verify the compliance status before synchronizing email messages with the email message server. In this situation, the compliance check works incorrectly. For example, when the computer is not complaint with EAS policies, the compliance check can incorrectly report a compliant state, and email messages can be synchronized when they should not be. In other cases, the compliance check can report that a client is not compliant when it actually is.

Resolution

Update information

To resolve this issue, install update rollup 2919394. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:

2919394 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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