Friday, December 30, 2022

Compatibility View does not work in 64-bit Internet Explorer 11 after you update to Windows 8.1 RTM - Microsoft Support [MS]

Warning: The retired, out-of-support Internet Explorer 11 desktop application is scheduled to be permanently disabled through a Microsoft Edge update on certain versions of Windows 10 on February 14, 2023.

For more information, see aka.ms/iemodefaq.

We highly recommend setting up IE mode in Microsoft Edge and disabling IE11 prior to this date to ensure your organization doesn't experience business disruption.

Symptoms

After you update to Windows 8.1 RTM on a 64-bit computer, the Compatibility View (CV) list in Windows Internet Explorer 11 does not work as expected even though it appears to be enabled. Therefore, certain sites appear to function incorrectly in Internet Explorer in the Windows Desktop but may function correctly when you use Immersive Internet Explorer.

Resolution

Workaround

To work around this issue by re-enabling the Compatibility View list, follow these steps:

  1. Open the Compatibility View Settings dialog box.

    Compatability View Settings

  2. At the bottom of the dialog box, clear the Use Microsoft compatibility lists check box.

    disable compatibility lists

  3. Exit all instances of Internet Explorer.

  4. Restart Internet Explorer.

  5. Open the Compatibility View Settings dialog box, and then select the Use Microsoft compatibility lists check box.

    enable compatibility lists

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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