Tuesday, December 13, 2022

Can't enable OWA offline access in Exchange Server 2016 - Microsoft Support [MS]

Symptoms

When a user logs into Outlook Web App (OWA) in Microsoft Exchange Server 2016 and tries to enable the offline access function (OWA > Settings > Offline Settings > Turn on offline access), the setting screen disappears after he selects the Turn on offline access check box.

Resolution

For Exchange Server 2016, install Cumulative Update 9 or a later cumulative update for Exchange Server 2016.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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