Thursday, November 24, 2022

Audio decoder crashes when you play back protected Dolby Digital or MPEG content in Windows RT - Microsoft Support [MS]

Symptoms

Assume that you have a device that is running Windows RT. When you try to play back Dolby Digital or MPEG content that is protected or is associated with protected video, the audio decoder crashes, and audio does not play back. 

Resolution

Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updatesThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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