Friday, November 18, 2022

April 14, 2015 update for Outlook 2013 (KB2965270) - Microsoft Support [MS]

Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB2965270 for Microsoft Outlook 2013 that was released on April 14, 2015. This update also applies to Office Home and Student 2013 RT, which contains Outlook 2013. This update has a prerequisite.

Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Improvements and Fixes

  • Improves translations of Skype for Business in multiple languages for Outlook 2013.

  • Improves translations in the POP/IMAP account setup wizard.

  • Improves translations of various error messages in Dutch in Outlook 2013.

  • Fixes the following issues:

    • When you search some items in Outlook 2013, the performance responses slowly.

    • When you try to empty the Deleted Items folder or move items that are just moved in Outlook 2013, you may receive one of the following error messages:

      • Outlook is synchronizing local changes made to items in this folder. You cannot remove this folder until the synchronization with the server is complete.

      • Cannot delete this folder. Right-click the folder, and then click properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Outlook is synchronizing local changes made to items in this folder. You cannot remove this folder until the synchronization with the server is complete.

      These issues occur when Outlook 2013 is in Cached Exchange Mode, and the Empty Deleted Items folders when exiting Outlook option is enabled.

    • Public folders, online archived mailboxes, or shared mailboxes may disappear from the folder list in Outlook 2013.

    • When you log on to a computer in a domain that contains roaming profiles, you are still prompted for passwords in Outlook 2013. This issue occurs because the persistence of the saved account credential is Local Machine but not Enterprise.

    • When you open an email message that is saved in the .eml (MIME) format in Outlook 2013, the recipients in the Cc field are not displayed.

    • A MailTip message is still displayed in the default locale in Outlook 2013 even though the MailTip message is localized to different locales. For example, a MailTip message is still displayed in English on a computer in which the region is set to a non-English locale.

    • When you move some folders from your primary mailbox to an additional mailbox that has the full access permission in hybrid mode in Outlook 2013, the operation fails unexpectedly.

    • Fixes an issue for EAS accounts in which email messages that are moved, deleted, or flagged as junk are duplicated.

    • When you run spelling check for an email message in Outlook 2013, Outlook 2013 may crash.

    • Assume that you configure an Outlook account that connects to several mailboxes by using different protocols (some connections use RPC over HTTP and other connections use MAPI over HTTP) in Outlook 2013. When you start Outlook 2013, you are prompted for two credential requirements.

      Note To resolve this issue, follow the steps in the "Registry Information" section after you apply the update.

Update information

Registry Information

Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit all Microsoft Office applications.

  2. Start Registry Editor:

    • In Windows 7, click Start, type regedit in the Search programs and files text box, and then click regedit.exe in the search results.

    • In Windows 8, move your mouse to the upper-right corner, click Search, type regedit in the search text box, and then click regedit.exe in the search results.

  3. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Exchange

  4. On the Edit menu, point to New, and then click DWORD Value.

  5. Type DisableSharingUsernamePasswordBetweenMsoAndOutlookStacks, and then press the Enter key.

  6. In the Details pane, right-click DisableSharingUsernamePasswordBetweenMsoAndOutlookStacks, and then click Modify.

  7. In the Value data box, type 1, and then click OK.

  8. Exit Registry Editor.

Restart information

You may have to restart the computer after you install this update.
 

Prerequisite

To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:

  1. Start Outlook 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Outlook Click to Run

The screenshot for Outlook MSI

This update contains the files that are listed in the following tables.

32-bit

Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

15.0.4647.1000

152,736

18-Mar-2015

06:08

Contab32.dll

15.0.4711.1000

134,328

18-Mar-2015

06:08

Dlgsetp.dll

15.0.4701.1000

94,384

18-Mar-2015

06:08

Emsmdb32.dll

15.0.4711.1000

2,219,264

18-Mar-2015

06:08

Envelope.dll

15.0.4707.1000

160,960

18-Mar-2015

06:08

Exsec32.dll

15.0.4711.1000

308,880

18-Mar-2015

06:08

Intldate.dll

15.0.4545.1000

80,576

18-Mar-2015

06:08

Localdv.dll

15.0.4454.1000

36,960

18-Mar-2015

06:09

Mapiph.dll

15.0.4711.1000

283,872

18-Mar-2015

06:08

Mapir.dll

15.0.4703.1000

1,261,736

18-Mar-2015

06:09

Mapir.dll.idx_dll

15.0.4541.1000

104,648

18-Mar-2015

06:09

Mimedir.dll

15.0.4711.1000

394,392

18-Mar-2015

06:08

Mspst32.dll

15.0.4711.1000

1,651,952

18-Mar-2015

06:08

Notes.ico

Not Applicable

2,998

18-Mar-2015

06:09

Oladd.fae

15.0.4454.1000

97,424

18-Mar-2015

06:08

Olappt.fae

15.0.4454.1000

91,288

18-Mar-2015

06:08

Oljrnl.fae

15.0.4454.1000

52,352

18-Mar-2015

06:08

Olmail.fae

15.0.4507.1000

47,328

18-Mar-2015

06:08

Olmapi32.dll

15.0.4711.1000

4,072,632

18-Mar-2015

06:08

Olnote.fae

15.0.4454.1000

40,056

18-Mar-2015

06:08

Olr.sam

15.0.4454.1000

14,448

18-Mar-2015

06:09

Oltask.fae

15.0.4454.1000

84,616

18-Mar-2015

06:08

Omsmain.dll

15.0.4709.1000

751,808

18-Mar-2015

06:08

Omsxp32.dll

15.0.4709.1000

246,480

18-Mar-2015

06:08

Outlctl.dll

15.0.4651.1000

125,096

18-Mar-2015

06:08

Outllibr.dll

15.0.4701.1000

7,411,376

18-Mar-2015

06:09

Outllibr.rest.idx_dll

15.0.4569.1501

288,968

18-Mar-2015

06:09

Outlmime.dll

15.0.4711.1000

543,944

18-Mar-2015

06:08

Outlook.exe

15.0.4711.1000

18,973,344

18-Mar-2015

06:08

Outlook.hol

Not Applicable

1,285,856

18-Mar-2015

06:09

Outlph.dll

15.0.4699.1000

313,040

18-Mar-2015

06:08

Outlrpc.dll

15.0.4454.1000

30,776

18-Mar-2015

06:08

Outlvba.dll

15.0.4705.1000

58,560

18-Mar-2015

06:08

Outlvbs.dll

15.0.4705.1000

57,528

18-Mar-2015

06:08

Outlwvw.dll

15.0.4454.1000

123,968

18-Mar-2015

06:09

Pstprx32.dll

15.0.4711.1000

1,231,528

18-Mar-2015

06:08

Recall.dll

15.0.4561.1000

43,184

18-Mar-2015

06:08

Rm.dll

15.0.4703.1000

75,944

18-Mar-2015

06:08

Scanpst.exe

15.0.4665.1000

40,160

18-Mar-2015

06:08

Scnpst32.dll

15.0.4711.1000

455,400

18-Mar-2015

06:08

Scnpst64.dll

15.0.4711.1000

466,672

18-Mar-2015

06:08

Scnpst64c.dll

15.0.4711.1000

667,896

18-Mar-2015

06:08

Sendto.dll

15.0.4454.1000

23,656

18-Mar-2015

06:08

Transmgr.dll

15.0.4545.1000

112,320

18-Mar-2015

06:08


64-bit

Outlook-x-none.msp file information

File name

File version

File size

Date

Time

Cnfnot32.exe

15.0.4711.1000

226,984

18-Mar-2015

06:08

Contab32.dll

15.0.4701.1000

181,944

18-Mar-2015

06:08

Dlgsetp.dll

15.0.4705.1000

130,232

18-Mar-2015

06:08

Emsmdb32.dll

15.0.4711.1000

2,972,416

18-Mar-2015

06:08

Envelope.dll

15.0.4707.1000

220,360

18-Mar-2015

06:08

Exsec32.dll

15.0.4703.1000

422,544

18-Mar-2015

06:08

Intldate.dll

15.0.4466.1000

96,352

18-Mar-2015

06:08

Localdv.dll

15.0.4454.1000

39,008

18-Mar-2015

06:09

Mapiph.dll

15.0.4711.1000

415,968

18-Mar-2015

06:08

Mapir.dll

15.0.4703.1000

1,261,736

18-Mar-2015

06:09

Mapir.dll.idx_dll

15.0.4541.1000

104,648

18-Mar-2015

06:09

Mimedir.dll

15.0.4711.1000

544,408

18-Mar-2015

06:08

Mspst32.dll

15.0.4711.1000

2,115,312

18-Mar-2015

06:08

Notes.ico

Not Applicable

2,998

18-Mar-2015

06:09

Oladd.fae

15.0.4454.1000

131,728

18-Mar-2015

06:08

Olappt.fae

15.0.4454.1000

121,992

18-Mar-2015

06:08

Oljrnl.fae

15.0.4454.1000

72,832

18-Mar-2015

06:08

Olmail.fae

15.0.4454.1000

64,136

18-Mar-2015

06:08

Olmapi32.dll

15.0.4711.1000

5,555,896

18-Mar-2015

06:08

Olnote.fae

15.0.4454.1000

54,392

18-Mar-2015

06:08

Olr.sam

15.0.4454.1000

16,008

18-Mar-2015

06:09

Oltask.fae

15.0.4454.1000

113,800

18-Mar-2015

06:08

Omsmain.dll

15.0.4709.1000

1,060,544

18-Mar-2015

06:08

Omsxp32.dll

15.0.4703.1000

353,488

18-Mar-2015

06:08

Outlctl.dll

15.0.4651.1000

170,656

18-Mar-2015

06:08

Outllibr.dll

15.0.4701.1000

7,411,384

18-Mar-2015

06:09

Outllibr.rest.idx_dll

15.0.4569.1501

288,968

18-Mar-2015

06:09

Outlmime.dll

15.0.4711.1000

740,552

18-Mar-2015

06:08

Outlook.exe

15.0.4711.1000

27,080,864

18-Mar-2015

06:08

Outlook.hol

Not Applicable

1,285,856

18-Mar-2015

06:08

Outlph.dll

15.0.4699.1000

372,432

18-Mar-2015

06:08

Outlrpc.dll

15.0.4454.1000

38,984

18-Mar-2015

06:08

Outlvba.dll

15.0.4705.1000

78,520

18-Mar-2015

06:08

Outlvbs.dll

15.0.4705.1000

74,416

18-Mar-2015

06:08

Outlwvw.dll

15.0.4454.1000

125,504

18-Mar-2015

06:09

Pstprx32.dll

15.0.4711.1000

1,930,408

18-Mar-2015

06:08

Recall.dll

15.0.4561.1000

61,104

18-Mar-2015

06:08

Rm.dll

15.0.4709.1000

96,936

18-Mar-2015

06:08

Scanpst.exe

15.0.4691.1000

46,816

18-Mar-2015

06:08

Scnpst32.dll

15.0.4711.1000

574,696

18-Mar-2015

06:08

Scnpst64.dll

15.0.4711.1000

576,240

18-Mar-2015

06:08

Scnpst64c.dll

15.0.4711.1000

775,416

18-Mar-2015

06:08

Sendto.dll

15.0.4454.1000

27,216

18-Mar-2015

06:08

Transmgr.dll

15.0.4454.1000

142,432

18-Mar-2015

06:08

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and then tap or click update KB2965270, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and then click update KB2965270, and then click Uninstall.

References

See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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