Monday, November 14, 2022

Application crashes when it uses the BitmapImage class to optimize images in Windows 7 or Windows Server 2008 R2 - Microsoft Support [MS]

Symptoms

When you run an application that uses the BitmapImage class to optimize images on a computer that is running Windows 7 or Windows Server 2008 R2, the application crashes. Additionally, a System.NotSupportedException or AccessViolationException exception is generated.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Windowscodecs.dll

6.1.7600.17095

1,011,200

10-Aug-2012

23:56

Windowscodecs.dll

6.1.7600.21298

1,011,200

11-Aug-2012

01:04

Windowscodecs.dll

6.1.7601.17926

1,010,688

10-Aug-2012

23:59

Windowscodecs.dll

6.1.7601.22084

1,011,200

10-Aug-2012

23:56

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Windowscodecs.dll

6.1.7600.17095

1,190,400

11-Aug-2012

00:53

Windowscodecs.dll

6.1.7600.21298

1,190,400

11-Aug-2012

00:43

Windowscodecs.dll

6.1.7601.17926

1,190,912

11-Aug-2012

00:57

Windowscodecs.dll

6.1.7601.22084

1,190,400

11-Aug-2012

00:46

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Windowscodecs.dll

6.1.7600.17095

2,817,536

10-Aug-2012

23:26

Windowscodecs.dll

6.1.7600.21298

2,818,048

10-Aug-2012

23:36

Windowscodecs.dll

6.1.7601.17926

2,817,536

10-Aug-2012

23:39

Windowscodecs.dll

6.1.7601.22084

2,819,072

10-Aug-2012

23:40

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_0f65fd93282628ff82a5066a25704fbd_31bf3856ad364e35_6.1.7600.21298_none_afbc46fc4a363e51.manifest

File version

Not applicable

File size

700

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

X86_3d6605975ae67f666a8f956140de283d_31bf3856ad364e35_6.1.7601.22084_none_d87a11fab94ccf52.manifest

File version

Not applicable

File size

700

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

X86_94fe2549f837923ecd08a58714621503_31bf3856ad364e35_6.1.7601.17926_none_2963f716bdb6b6f6.manifest

File version

Not applicable

File size

700

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

X86_f8cff4f309d6aa31d41ff8d2fe3bd8dd_31bf3856ad364e35_6.1.7600.17095_none_593a5ffd369a3cdb.manifest

File version

Not applicable

File size

700

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_964d21380279f189.manifest

File version

Not applicable

File size

91,448

Date (UTC)

11-Aug-2012

Time (UTC)

00:26

File name

X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_96d9c0c71b94da7f.manifest

File version

Not applicable

File size

91,448

Date (UTC)

11-Aug-2012

Time (UTC)

01:35

File name

X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_988059a5ff667a41.manifest

File version

Not applicable

File size

91,448

Date (UTC)

11-Aug-2012

Time (UTC)

00:32

File name

X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_98c6ec9118b6c51e.manifest

File version

Not applicable

File size

91,448

Date (UTC)

11-Aug-2012

Time (UTC)

00:30

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_0f65fd93282628ff82a5066a25704fbd_31bf3856ad364e35_6.1.7600.21298_none_0bdae2800293af87.manifest

File version

Not applicable

File size

702

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_3d6605975ae67f666a8f956140de283d_31bf3856ad364e35_6.1.7601.22084_none_3498ad7e71aa4088.manifest

File version

Not applicable

File size

702

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_41b47669257334fce2ea4f7bcd41c0fb_31bf3856ad364e35_6.1.7601.22084_none_98013cb785842785.manifest

File version

Not applicable

File size

704

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_4958d8c4922cc895d09a770d678ec3b9_31bf3856ad364e35_6.1.7600.21298_none_93866c9c002a7672.manifest

File version

Not applicable

File size

704

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_6c7c2abd1a662135d16d229d0ea0f772_31bf3856ad364e35_6.1.7600.17095_none_de474e58676ce4b0.manifest

File version

Not applicable

File size

704

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_93f0c946be4ffb63826d172854a93f02_31bf3856ad364e35_6.1.7601.17926_none_2dad785f32f7ac21.manifest

File version

Not applicable

File size

704

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_94fe2549f837923ecd08a58714621503_31bf3856ad364e35_6.1.7601.17926_none_8582929a7614282c.manifest

File version

Not applicable

File size

702

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_acb06df3b217b654509d8cd374b4bcef_31bf3856ad364e35_6.1.7600.17095_none_eda8e303149b85c6.manifest

File version

Not applicable

File size

1,048

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_b86e88cc3676b373183f0db6cee6c66e_31bf3856ad364e35_6.1.7601.22084_none_85a1946cb422da0f.manifest

File version

Not applicable

File size

1,048

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_da43d450625317fbd72f2607ad4dc23c_31bf3856ad364e35_6.1.7601.17926_none_48891275a249310e.manifest

File version

Not applicable

File size

1,048

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_e985caad327fc7dcd81000e62eff0989_31bf3856ad364e35_6.1.7600.21298_none_3ae14ce4a77534cf.manifest

File version

Not applicable

File size

1,048

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_f8cff4f309d6aa31d41ff8d2fe3bd8dd_31bf3856ad364e35_6.1.7600.17095_none_b558fb80eef7ae11.manifest

File version

Not applicable

File size

702

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_f26bbcbbbad762bf.manifest

File version

Not applicable

File size

91,450

Date (UTC)

11-Aug-2012

Time (UTC)

01:24

File name

Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_f2f85c4ad3f24bb5.manifest

File version

Not applicable

File size

91,450

Date (UTC)

11-Aug-2012

Time (UTC)

02:19

File name

Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_f49ef529b7c3eb77.manifest

File version

Not applicable

File size

91,450

Date (UTC)

11-Aug-2012

Time (UTC)

01:31

File name

Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_f4e58814d1143654.manifest

File version

Not applicable

File size

91,450

Date (UTC)

11-Aug-2012

Time (UTC)

01:21

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_db38914ef2b4421572931efd82cfe353_31bf3856ad364e35_6.1.7601.22084_none_b0bcbffb6b9944f8.manifest

File version

Not applicable

File size

1,046

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Ia64_dece8f560147234d735050dae3b4af3f_31bf3856ad364e35_6.1.7600.17095_none_ba5d5fb477ae6ed7.manifest

File version

Not applicable

File size

1,046

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Ia64_e57dcbaac9fa276b69156f62ada9e557_31bf3856ad364e35_6.1.7601.17926_none_1e34e4fdafd5f31b.manifest

File version

Not applicable

File size

1,046

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Ia64_fe91f168154ddcc4369fcbe4dc9ba653_31bf3856ad364e35_6.1.7600.21298_none_551c087f9e81b146.manifest

File version

Not applicable

File size

1,046

Date (UTC)

11-Aug-2012

Time (UTC)

19:32

File name

Ia64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.17095_none_964ec52e0277fa85.manifest

File version

Not applicable

File size

91,449

Date (UTC)

11-Aug-2012

Time (UTC)

01:19

File name

Ia64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7600.21298_none_96db64bd1b92e37b.manifest

File version

Not applicable

File size

91,449

Date (UTC)

11-Aug-2012

Time (UTC)

02:13

File name

Ia64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.17926_none_9881fd9bff64833d.manifest

File version

Not applicable

File size

91,449

Date (UTC)

11-Aug-2012

Time (UTC)

01:24

File name

Ia64_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22084_none_98c8908718b4ce1a.manifest

File version

Not applicable

File size

91,449

Date (UTC)

11-Aug-2012

Time (UTC)

01:19

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