Monday, October 31, 2022

All about the MSN Sports app [MS]

If you're having issues with the Sports app, you've come to the right place.

There are a few simple things that you can do to resolve most issues with MSN apps.      

  • First, be sure that you have a connection to the internet. If you are on a mobile device and away from Wi-Fi hotspots, be sure that you have allowed the device to use your cellular service.

  • Next, be sure that you are signed in with your Microsoft account and that you are using the same Microsoft account on all devices on which you want to share app-related information or settings.

  • Launch the app and use it for a while before checking to see if the live tile updates. If you are using the app for the first time, it may download updates and some features may respond more slowly than expected.

If you see a specific error message, send feedback to Microsoft from within the app settings menu and include the error message in your feedback.

For the Windows app:

  1. On the Sports Home Page, swipe or scroll towards the right to the My Teams section.

  2. Tap or select the + tile.

  3. Search for your my teams by entering a team name or city and selecting a team.

  4. Tap or select Add.

For the Windows Phone app:

  1. On the Sports Home Page, swipe or scroll towards the right to My Teams section.

  2. Tap or select the + tile.

  3. Search for your my teams by entering a team name or city and selecting a team.

  4. Tap or select Add.

For the Windows app:

  1. On the Sports Home Page, swipe or scroll towards the right to My Teams section.

  2. Tap or select the Edit icon on the top right.

  3. Tap or select the remove icon on the top right of the team you want to remove.

  4. The selected team will be removed.

For the Windows Phone app:

  1. On the Sports Home Page, swipe or scroll towards the right to My Teams section.

  2. With the teams displayed, scroll as needed to the team you want to remove.

  3. Tap and hold the team you want to delete.

  4. On the menu that slides out tap remove.

For the Windows app:

  1. On the Sports Home Page, swipe or scroll towards the right to My Teams section.

  2. Tap or select the Edit icon.

  3. Hold and drag teams to change the order of the list.

  4. The order of your my teams will be changed.

For the Windows app:

  1. On the Sports Home Page, swipe or scroll towards the right to My Sports section, and then tap or select the Edit icon on next to the My Sports title. (If you see More Sports, tap or select the back button to get to the Edit icon.)

  2. Hold and drag sports to change the order of the list.

  3. The order of your My Sports will be changed.

  1. On the Sports Home Page, swipe or scroll towards the right to the My Sports section.

  2. Tap or select the Edit icon on the top right.

  3. Tap or select the Remove icon on the top right of the team you want to remove.

  4. The selected sport will be removed from My Sports section.

For the Windows app:

  1. Locate your favorite team one of two ways: Start typing anywhere in the app and a search box will appear to search for your favorite team or tap or select a team tile found in STANDINGS in any league.

  2. Once you've found your favorite team, swipe up from the bottom of the screen.

  3. Tap or select Pin to Start.

  4. Customize the tile name as needed.

  5. Tap or select Pin to Start.

    The team tile will now appear on your Start screen.

For the Windows Phone app:

  1. Tap and Hold any item that you want to pin, a menu will drop down, you may select pin to start.

  2. On many screens, you will see a pin icon at the bottom of the screen that can be used to pin the contents of an entire page.

For the Windows app:

  1. Swipe down or right click to see different section names, and then scroll to the right until you see NFL, NBA, NHL and MLB icons.

  2. Tap or select arrow the next to the league name.

  3. Tap or select either Preview Articles or Recap Articles.

For the Windows Phone app:

  1. Swipe or scroll to scoreboard.

  2. Tap the tile for the game to read the recap or preview.

For the Windows app:

  1. On the Sports Home Page, swipe or scroll towards the right to the My Sports section.

  2. Tap or select the + tile.

  3. On the More Sports page, tap or select + next to the sport you want to add.

*Leagues subject to availability

For the Windows Phone app:

  1. On the Sports home page, swipe to the right to my sports.

  2. Tap the + icon at the bottom of the screen.

  3. Tap an unchecked box to add it to my sports.

  4. Tap a checked box to remove it from my sports

*Leagues subject to availability

You may need to launch the app to trigger the live tile updates. When you've just updated or installed your app, it can take a few seconds for the live tile to work.
If it doesn't update, please submit feedback from within the app settings menu.

If you've waited for more than a minute for the tile to update after launching the app and you still have this problem, please provide feedback from within the app and provide as much detail as you can.

If you have tried the 3 basic steps at the top of this article and still have this problem, please provide feedback from within the app and provide as much detail as you can.

  • After launching the app for the first time, it may take a few minutes for the this option to be ready

  • Enter the team name and give it a few seconds to update, try deleting a few characters and then typing them again

  • Make sure you re-try one or two times and give it a few seconds each time to update

If you have tried the 3 basic steps at the top of this article and still have this problem, please provide feedback from within the app and provide as much detail as you can. 

If you have tried the 3 basic steps at the top of this article and still have this problem, please provide feedback from within the app and provide as much detail as you can.

Send ideas for improving the app

We would love to hear from you! Send your thoughts, comments, and other feedback from within the app.

If you're using Windows: From the app's home page, scroll all the way to the right until you see the Next Steps section. Tap or select Send Feedback.
If you're using Windows Phone: Tap the  button and then tap send feedback.

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