Monday, September 19, 2022

[SDP 3][f000a658-3deb-4e16-b44c-e45690af7e95] FEP2010 Client Diag [MS]

Summary

The Support Diagnostics Platform (SDP) manifest file is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common Forefront Client Security support issues. This article provides details on the data collected by the Forefront Endpoint Protection Troubleshooter.

More Information

This article describes the information that may be collected from a machine when running Forefront Endpoint Protection Troubleshooter.



Information Collected

AutoRuns Information

Description

File Name

Autoruns information

{Computername}_Autoruns.htm

{Computername}_Autoruns.xml



Collecting ConfigMgr Log Files

Description

File Name

ConfigMgr Agent Logs

{Computername}_ConfigMgrAgentLogs.CAB


FEP Support files

Description

File Name

FEP2010 Support files

MPSupportFiles.cab


Event Log files

Description

File Name

Export of the System event log

{Computername}_evt_System.csv

{Computername}_evt_System.evt(x)

{Computername}_evt_System.txt

Export of the Application event log

{Computername}_evt _Application.csv

{Computername}_evt _Application.evt(x)

{Computername}_evt_Application.txt

Export of the Security event log

{Computername}_evt_Security.csv

{Computername}_evt_Security.evt(x)

{Computername}_evt_Security.txt



FEP Information

Description

File Name

Program Files Tree

{Computername}__FEP_PROGRAMFILES_TREE.log

FEP DefinitionUpdate Cycle

{Computername}_DefsAnalysis.log




File Version Information (ChkSym)

Description

File Name

CheckSym Output

{Computername}_sym_ProgramFiles_SYS.CSV



{Computername}_sym_ProgramFiles_SYS.TXT



{Computername}_sym_ProgramFilesx86_SYS.CSV



{Computername}_sym_ProgramFilesx86_SYS.TXT



{Computername}_sym_Drivers.CSV



{Computername}_sym_Drivers.TXT



{Computername}_sym_System32_DLL.CSV



{Computername}_sym_System32_DLL.TXT



{Computername}_sym_SysWOW64_DLL.CSV



{Computername}_sym_SysWOW64_DLL.TXT



{Computername}_sym_System32_EXE.CSV



{Computername}_sym_System32_EXE.TXT



{Computername}_sym_System32_SYS.CSV



{Computername}_sym_System32_SYS.TXT



{Computername}_sym_SysWOW64_SYS.CSV



{Computername}_sym_SysWOW64_SYS.TXT



{Computername}_sym_SysWOW64_EXE.CSV



{Computername}_sym_SysWOW64_EXE.TXT



{Computername}_sym_PrintSpool.CSV



{Computername}_sym_PrintSpool.TXT



{Computername}_sym_MS_iSCSI.CSV



{Computername}_sym_MS_iSCSI.TXT



{Computername}_sym_Process.CSV



{Computername}_sym_Process.txt



{Computername}_sym_RunningDrivers.CSV



{Computername}_sym_RunningDrivers.TXT





Installed Updates/Hotfixes

Description

File Name

Installed updates history

{Computername}_Hotfixes.csv

{Computername}_Hotfixes.txt

{Computername}_Hotfixes.htm



Resultant Set of Policy (RSOP)

Description

File Name

Policy information

{Computername}_GPResult.txt



{Computername}_GPResult.htm



System Information

Description

File Name

System information

{Computername}_msinfo32.nfo

{Computername}_msinfo32.txt



System State Information

Description

File Name

Scheduled tasks

{Computername}_schtasks.csv

{Computername}_schtasks.txt

Installed services

{Computername}_SC_Services_Output.txt

Running processes

{Computername}_TaskList.txt

Environment Variables

{Computername}_EnvironmentVariables.txt



Virtualization Information

Description

File Name

Virtualization information

{Computername}_Virtualization.txt

{Computername}_Virtualization.htm




References

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559

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