Tuesday, September 6, 2022

"Couldn't load library" error message when you compile an object that has CDO Automation in Microsoft Dynamics NAV 2009 [MS]

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

When you compile an object that contains "com" type variable in Microsoft Dynamics NAV 2009, you receive the following error message:

Couldn't load library.

Therefore, you cannot compile an object that has CDO Automation. This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.


The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.


If you click Cancel, the download process stops.


How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation

In the Microsoft Dynamics NAV Classic Client installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Dbm.dll

6.0.33639.0

313,536

14-Jul-2012

07:33

x86

Fin.exe

6.0.33639.0

12,603,080

14-Jul-2012

07:24

x86

Finhlink.exe

6.0.33639.0

452,824

14-Jul-2012

07:33

x86

Finsql.exe

6.0.33639.0

12,738,256

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.dotnetbridge.dll

6.0.33639.0

208,136

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.transformation.reporting.dll

6.0.33639.0

114,472

14-Jul-2012

07:24

x86

Nc_netb.dll

6.0.33639.0

17,096

14-Jul-2012

07:33

x86

Nc_tcp.dll

6.0.33639.0

19,136

14-Jul-2012

07:33

x86

Nc_tcps.dll

6.0.33639.0

25,808

14-Jul-2012

07:34

x86

Ndbcs.dll

6.0.33639.0

1,138,896

14-Jul-2012

07:34

x86

Slave.exe

6.0.33639.0

38,608

14-Jul-2012

07:33

x86

To replace the existing Microsoft Dynamics NAV files, follow these steps:

  1. Close the Microsoft Dynamics NAV Classic Client.

  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Classic

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.

  5. Click Yes to overwrite the files in the directory.

Step 2: Replace the files in the Microsoft Dynamics NAV RoleTailored client installation

In the Microsoft Dynamics NAV RoleTailored client installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Microsoft.dynamics.framework.patterns.dll

1.3.10803.969

72,024

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.dll

1.3.10803.969

702,800

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.mapping.dll

1.3.10803.969

104,800

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.navigation.dll

1.3.10803.969

35,176

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.ux2006.dll

1.3.10803.969

92,520

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.ux2006.winforms.dll

1.3.10803.969

67,952

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.windows.dll

1.3.10803.969

84,320

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.winforms.controls.dll

1.3.10803.969

2,222,464

13-Jul-2012

21:30

x86

Microsoft.dynamics.framework.ui.winforms.dll

1.3.10803.969

1,173,872

13-Jul-2012

21:30

x86

Microsoft.dynamics.nav.client.builder.dll

6.0.33639.0

211,200

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.client.exe

6.0.33639.0

149,744

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.client.serviceconnection.dll

6.0.33639.0

112,936

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.client.ui.dll

6.0.33639.0

542,968

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.client.winforms.dll

6.0.33639.0

358,656

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.client.winforms.tlb

Not applicable

2,680

14-Jul-2012

04:12

Not applicable

Microsoft.dynamics.nav.language.dll

6.0.33639.0

2,021,632

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.types.dll

6.0.33639.0

592,128

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.watson.dll

6.0.33639.0

43,248

14-Jul-2012

07:24

x86

Microsoft.office.interop.outlook.dll

10.0.4504.0

395,528

14-Jul-2012

07:33

x86

To replace these files, follow these steps:

  1. Close the Microsoft Dynamics NAV RoleTailored client.

  2. Locate the Microsoft Dynamics NAV RoleTailored client installation directory. The Microsoft Dynamics NAV RoleTailored client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored client installation directory.

  5. Click Yes to overwrite the files in the directory.

Step 3: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Httpcfg.exe

5.2.3790.0

22,736

14-Jul-2012

07:33

x86

Microsoft.dynamics.nav.language.dll

6.0.33639.0

2,021,624

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.ncl.dll

6.0.33639.0

641,256

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.server.exe

6.0.33639.0

141,568

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.service.dll

6.0.33639.0

145,648

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.service.runtime.dll

6.0.33639.0

76,048

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.service.webservices.dll

6.0.33639.0

149,768

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.types.dll

6.0.33639.0

592,112

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.watson.dll

6.0.33639.0

43,248

14-Jul-2012

07:24

x86

Nclcsrt.etx

Not applicable

90,329

13-Jul-2012

23:30

Not applicable

Nclcsrt.stx

Not applicable

92,128

13-Jul-2012

23:30

Not applicable

Nclcsrts.dll

6.0.33639.0

1,453,256

14-Jul-2012

07:33

x86

Ndbcs.dll

6.0.33639.0

1,138,880

14-Jul-2012

07:33

x86

To replace these files, follow these steps:

  1. Stop the Microsoft Dynamics NAV Server.

  2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Service

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.

  5. Click Yes to overwrite the files in the directory.

  6. Start the Microsoft Dynamics NAV Server.

Step 4: Replace the files in the Microsoft Dynamics NAV Database Server installation

If you have Microsoft Dynamics NAV Database Server installed, replace the following files in the Microsoft Dynamics NAV Database Server installation by using the hotfix or the update files.

Note If you are running the SQL Server option, skip this step.

File name

File version

File size

Date

Time

Platform

Atl71.dll

7.10.3077.0

95,440

14-Jul-2012

07:34

x86

Dbm.dll

6.0.33639.0

313,536

14-Jul-2012

07:33

x86

Fin.etx

Not applicable

190,020

13-Jul-2012

23:01

Not applicable

Fin.stx

Not applicable

220,559

13-Jul-2012

23:01

Not applicable

Hotcopy.exe

6.0.33639.0

927,944

14-Jul-2012

07:33

x86

Navdbmsnapin.msc

Not applicable

63,130

29-Mar-2012

22:39

Not applicable

Ndsm.dll

6.0.33639.0

563,904

14-Jul-2012

07:34

x86

Ndsmcontrol.dll

6.0.33639.0

430,808

14-Jul-2012

07:33

x86

Server.exe

6.0.33639.0

1,167,056

14-Jul-2012

07:33

x86

Slave.exe

6.0.33639.0

38,608

14-Jul-2012

07:33

x86

Stopsrv.exe

6.0.33639.0

744,648

14-Jul-2012

07:33

x86

To replace the files, follow these steps.

  1. Stop the Microsoft Dynamics NAV Database Server.

  2. Locate the Microsoft Dynamics NAV Database Server installation directory. The Microsoft Dynamics NAV Database Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Database Server

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded to the Microsoft Dynamics NAV Database Server installation directory.

  5. Click Yes to overwrite the files in the installation directory.

  6. Start the Microsoft Dynamics NAV Database Server.

Step 5: Replace the files in the Microsoft Dynamics NAV Application Server installation

If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.

File name

File version

File size

Date

Time

Platform

Dbm.dll

6.0.33639.0

313,544

14-Jul-2012

07:33

x86

Nas.exe

6.0.33639.0

2,200,776

14-Jul-2012

07:24

x86

Nassql.exe

6.0.33639.0

2,309,840

14-Jul-2012

07:24

x86

Ndbcs.dll

6.0.33639.0

1,138,896

14-Jul-2012

07:33

x86

Slave.exe

6.0.33639.0

38,608

14-Jul-2012

07:33

x86

To replace the files, follow these steps.

  1. Stop the Microsoft Dynamics NAV Application Server.

  2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Application Server

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.

  5. Click Yes to overwrite the files in the directory.

  6. Start the Microsoft Dynamics NAV Application Server.

Step 6: Replace the files in the Microsoft Dynamics NAV SDK installation

If you have Microsoft Dynamics NAV SDK installed, replace the following files.

File name

File version

File size

Date

Time

Platform

Cf.h

Not applicable

57,950

14-Jul-2012

04:12

Not applicable

Cfront.dll

6.0.33639.0

1,431,744

14-Jul-2012

07:33

x86

Cfront.ocx

6.0.33639.0

112,832

14-Jul-2012

07:33

x86

Cfrontsql.dll

6.0.33639.0

1,644,744

14-Jul-2012

07:33

x86

Libload.c

Not applicable

31,718

13-Jul-2012

21:55

Not applicable

Microsoft.dynamics.nav.cfront.cfrontdotnet.dll

6.0.33639.0

182,552

14-Jul-2012

07:24

x86

Microsoft.dynamics.nav.cfront.cfrontdotnet.xml

Not applicable

443,045

13-Jul-2012

22:15

Not applicable

Sample.c

Not applicable

28,718

13-Jul-2012

21:55

Not applicable

Sample.exe

6.0.33639.0

32,976

14-Jul-2012

07:33

x86

To replace the files, follow these steps.

  1. Locate the Microsoft Dynamics NAV SDK installation directories. The Microsoft Dynamics NAV SDK is usually installed in the following directories:

    C:\Program Files\Microsoft Dynamics NAV\60\SDK\CFRONT

    C:\Program Files\Microsoft Dynamics NAV\60\SDK\Communication Components

    C:\Program Files\Common Files\Microsoft Dynamics NAV\Communication Component

  2. Choose the SDK to update, either C/Front or Communication Components.

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the appropriate Microsoft Dynamics NAV SDK installation directory.

  5. Click Yes to overwrite the files in the directory.

Note If you downloaded a hotfix or an update for the communication components, you must register the .dll files individually.

Step 7: Replace the files in the Microsoft Dynamics NAV ODBC driver installation

If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.

File name

File version

File size

Date

Time

Platform

Cfront.dll

6.0.33639.0

1,431,760

14-Jul-2012

07:33

x86

Dbm.dll

6.0.33639.0

313,544

14-Jul-2012

07:33

x86

Nc_netb.dll

6.0.33639.0

17,096

14-Jul-2012

07:34

x86

Nc_tcp.dll

6.0.33639.0

19,152

14-Jul-2012

07:33

x86

Nc_tcps.dll

6.0.33639.0

25,808

14-Jul-2012

07:34

x86

Nodbc.dll

6.0.33639.0

2,144,448

14-Jul-2012

07:33

x86

Nodbc.xml

Not applicable

1,209

29-Mar-2012

22:38

Not applicable

Nodbccfg.cfg

6.0.33639.0

726,016

13-Jul-2012

23:05

Not applicable

Nodbccfg.xml

Not applicable

2,538

29-Mar-2012

22:38

Not applicable

Slave.exe

6.0.33639.0

38,592

14-Jul-2012

07:33

x86

To replace the files, follow these steps.

  1. Locate the Microsoft Dynamics NAV ODBC driver installation directory. The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\ODBC

  2. Copy the files that you downloaded.

  3. Paste the files that you downloaded into the Microsoft Dynamics NAV ODBC driver installation directory.

  4. Click Yes to overwrite the files in the directory.

Step 8: Replace the Communication Component


Replace the following files.

File name

File version

File size

Date

Time

Platform

Msmqbusadapter.dll

6.0.33639.0

283,856

14-Jul-2012

07:33

x86

Npipebusadapter.dll

6.0.33639.0

257,240

14-Jul-2012

07:33

x86

Nscomcom2.dll

6.0.33639.0

237,784

14-Jul-2012

07:33

x86

Socketbusadapter.dll

6.0.33639.0

281,816

14-Jul-2012

07:33

x86

To replace the files, follow these steps.

  1. Locate the Communication Component directory. The communication component is usually installed in the following directory:

    C:\Program Files\Common Files\Microsoft Dynamics NAV\Communication Component

  2. Copy the files that you downloaded.

  3. Paste the files that you downloaded into the Microsoft Dynamics NAV Communication Component directory.

  4. Click Yes to overwrite the files in the directory.

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1

Special note for Microsoft Dynamics NAV 2009 Service Pack 1
Before you apply this hotfix to a Microsoft Dynamics NAV 2009 Service Pack 1 installation, make sure that the current Microsoft Dynamics NAV 2009 SP1 installation has build number 32074 or a later build number. For more information, visit one of the following Microsoft websites, depending on whether you are a partner or a customer:
Partner

Combined Hotfix Release for Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009 R2Customer

Combined Hotfix Release for Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009 R2
If the build number of the current Microsoft Dynamics NAV 2009 Service Pack 1 installation is less than 32074, you must perform one of the following steps before you can install this hotfix:

  • Install hotfix 2496107. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

    2496107 Platform hotfix resource files for Microsoft Dynamics NAV 2009 Service Pack 1

  • Perform a solution upgrade to Microsoft Dynamics NAV 2009 R2. For more information about how to perform a solution upgrade from Microsoft Dynamics NAV 2009 Service Pack 1 to Microsoft Dynamics NAV 2009 R2, visit the following Microsoft website:

    Install and Upgrade Instructions for Microsoft Dynamics NAV 2009 R2

For information about how to find the build number in Microsoft Dynamics NAV, visit one of the following Microsoft websites, depending on whether you are a partner or a customer:
Partner

How to Find the Build Number in Microsoft Dynamics NAVCustomer

How to Find the Build Number in Microsoft Dynamics NAV

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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