Tuesday, September 13, 2022

"MapiDestinationFolder.ApplySortOrder" error when you try to move a mailbox from Exchange Server 2013 to Exchange Server 2010 [MS]

Symptoms

When you try to move a mailbox from Microsoft Exchange Server 2013 to Exchange Server 2010, the following error is logged in the failure report of the move request:

ERROR: MapiDestinationFolder.ApplySortOrder

DataContext :
Operation: MapiDestinationFolder.ApplySortOrder
SortOrder: SortOrder: LCID=0x807, FAI=False, Conversation=False, [count:2, [ClientSubmitTime:Ascend];
[DocumentId:Ascend]]

Operation: IDestinationMailbox.CreateFolder
OperationSide: Target


Cause

This issue occurs because Exchange Server 2010 does not support some folder views that Exchange Server 2013 supports.

Resolution

To resolve this problem, specify the SkipMoving:FolderViews switch in the following New-MoveRequest cmdlet:

New-MoveRequest -Identity <username> -Target Database "database name" -SkipMoving:FolderViews

More Information

To obtain the failure report of the move request, run the following cmdlets:

$mr = get-moverequeststatistics –IncludeReport <MailboxIdentity>


$mr.Report.Failures

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