Wednesday, September 7, 2022

"DISP_E_MEMBERNOTFOUND" error and proxy authentication issue in Internet Explorer 11 [MS]

This article describes some issues that occur in Internet Explorer 11 in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1. A hotfix is available to fix these issues. Before you install this hotfix, see the Prerequisites section.

Symptoms

On a computer that's running Windows 8.1, Windows RT 8.1, Windows Server 2012, Windows 7 SP1, or Windows Server 2008 R2 SP1, you may encounter one of the following issues.

Issue 1

The ActiveX control doesn't fire an event when it invokes the event handler function, and Internet Explorer 11 returns a DISP_E_MEMBERNOTFOUND error.

Issue 2

Internet Explorer 11 fails over to the secondary proxy. However, it also passes the authentication context of the primary proxy in the request header.

Resolution

To apply this feature, install the most recent cumulative security update for Internet Explorer through Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer.

Note This update was first included in the MS16-001: Security update for Internet Explorer: January 12, 2016.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To install this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Note Install MS15-124: Security update for Internet Explorer: December 8, 2015 before you install the hotfix that's described in this article.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.

Internet Explorer 11

Internet Explorer 11 on all supported ARM-based versions of Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Jsproxy.dll

11.0.9600.17416

39,936

31-Oct-2014

02:43

Not applicable

Wininet.dll

11.0.9600.18128

1,765,376

14-Nov-2015

04:41

Not applicable

Jscript9.dll

11.0.9600.18127

3,901,952

13-Nov-2015

16:46

Not applicable

Jscript9diag.dll

11.0.9600.17937

557,568

16-Jul-2015

19:12

Not applicable

Internet Explorer 11 on all supported x86-based versions of Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Jsproxy.dll

11.0.9600.17416

47,104

31-Oct-2014

03:16

x86

Wininet.dll

11.0.9600.18128

2,011,136

14-Nov-2015

04:43

x86

Jscript9.dll

11.0.9600.18127

4,611,072

13-Nov-2015

17:27

x86

Jscript9diag.dll

11.0.9600.17840

620,032

23-May-2015

03:04

x86

Internet Explorer 11 on all supported x64-based versions of Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Jsproxy.dll

11.0.9600.17416

54,784

31-Oct-2014

04:57

x64

Wininet.dll

11.0.9600.18128

2,487,808

14-Nov-2015

06:28

x64

Jscript9.dll

11.0.9600.18128

6,051,840

14-Nov-2015

07:26

x64

Jscript9diag.dll

11.0.9600.17840

814,080

22-May-2015

18:47

x64

Jscript9.dll

11.0.9600.18127

4,611,072

13-Nov-2015

17:27

x86

Jscript9diag.dll

11.0.9600.17840

620,032

23-May-2015

03:04

x86

Jsproxy.dll

11.0.9600.17416

47,104

31-Oct-2014

03:16

x86

Wininet.dll

11.0.9600.18128

2,011,136

14-Nov-2015

04:43

x86


Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.

Internet Explorer 11

Internet Explorer 11 on all supported x86-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Jsproxy.dll

11.0.9600.18127

47,104

13-Nov-2015

17:47

x86

Wininet.dll

11.0.9600.18128

2,011,136

14-Nov-2015

04:43

x86

Jscript9.dll

11.0.9600.18127

4,611,072

13-Nov-2015

17:27

x86

Jscript9diag.dll

11.0.9600.18127

620,032

13-Nov-2015

17:43

x86

Internet Explorer 11 on all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Jsproxy.dll

11.0.9600.18128

54,784

14-Nov-2015

07:29

x64

Wininet.dll

11.0.9600.18128

2,487,808

14-Nov-2015

06:28

x64

Jscript9.dll

11.0.9600.18128

6,051,840

14-Nov-2015

07:26

x64

Jscript9diag.dll

11.0.9600.18128

814,080

14-Nov-2015

07:24

x64

Jscript9.dll

11.0.9600.18127

4,611,072

13-Nov-2015

17:27

x86

Jscript9diag.dll

11.0.9600.18127

620,032

13-Nov-2015

17:43

x86

Jsproxy.dll

11.0.9600.18127

47,104

13-Nov-2015

17:47

x86

Wininet.dll

11.0.9600.18128

2,011,136

14-Nov-2015

04:43

x86


Internet Explorer 11 for Windows RT 8.1

File property

Value

File name

Arm_5acc55b475910229e11736b9fa674bff_31bf3856ad364e35_11.0.9600.18131_none_2c9ea49fbae21811.manifest

File version

Not applicable

File size

708

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Arm_6b0ad8c5f6d6736cf8ef25ded2ea4816_31bf3856ad364e35_11.0.9600.18131_none_8f0958feec4f8f66.manifest

File version

Not applicable

File size

728

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Arm_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.0.9600.18131_none_a9a312e8cc5b4a39.manifest

File version

Not applicable

File size

55,348

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Arm_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18131_none_ebe3ac1ae839af09.manifest

File version

Not applicable

File size

72,710

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,215

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

x86 Internet Explorer 11 for Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,470

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

X86_87e0e7c226f2e84af6c7aefdb10ef471_31bf3856ad364e35_11.2.9600.18130_none_17e0381d365527a6.manifest

File version

Not applicable

File size

708

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

X86_ce2d1466d887686577ec22516a54ca02_31bf3856ad364e35_11.2.9600.18130_none_90f1cc162d874c1e.manifest

File version

Not applicable

File size

728

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

X86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.18130_none_88439521fe69c520.manifest

File version

Not applicable

File size

55,669

Date (UTC)

18-Nov-2015

Time (UTC)

20:55

Platform

Not applicable

File name

X86_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.18130_none_ca842e541a4829f0.manifest

File version

Not applicable

File size

72,911

Date (UTC)

18-Nov-2015

Time (UTC)

20:55

Platform

Not applicable

x86 Internet Explorer 11 for Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

2,215

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

X86_2bf7e5d9b29678113ec65285aa248b01_31bf3856ad364e35_11.0.9600.18131_none_a10c9c1bfbb73c4e.manifest

File version

Not applicable

File size

728

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

X86_758d0bfa1cc5ff7dce459dcf1965d6f6_31bf3856ad364e35_11.0.9600.18131_none_00cc944f67fe164a.manifest

File version

Not applicable

File size

708

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

X86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.0.9600.18131_none_a9a0a090cc5e2b73.manifest

File version

Not applicable

File size

55,348

Date (UTC)

17-Nov-2015

Time (UTC)

09:09

Platform

Not applicable

File name

X86_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18131_none_ebe139c2e83c9043.manifest

File version

Not applicable

File size

72,710

Date (UTC)

17-Nov-2015

Time (UTC)

09:09

Platform

Not applicable

x64 Internet Explorer 11 for Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_a61fd898eb2140ea2b1aa4b09c162d8e_31bf3856ad364e35_11.2.9600.18130_none_7cd78624dad92a49.manifest

File version

Not applicable

File size

1,103

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

Amd64_d7a5e4699a623d247dfaa349eea3d3df_31bf3856ad364e35_11.2.9600.18130_none_e64ce2cc850cfd73.manifest

File version

Not applicable

File size

1,065

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

Amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.18130_none_e46230a5b6c73656.manifest

File version

Not applicable

File size

55,673

Date (UTC)

18-Nov-2015

Time (UTC)

21:29

Platform

Not applicable

File name

Amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.18130_none_26a2c9d7d2a59b26.manifest

File version

Not applicable

File size

72,915

Date (UTC)

18-Nov-2015

Time (UTC)

21:29

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,478

Date (UTC)

18-Nov-2015

Time (UTC)

22:07

Platform

Not applicable

File name

Wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.18130_none_30f7742a07065d21.manifest

File version

Not applicable

File size

72,913

Date (UTC)

18-Nov-2015

Time (UTC)

20:55

Platform

Not applicable

File name

X86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.2.9600.18130_none_88439521fe69c520.manifest

File version

Not applicable

File size

55,669

Date (UTC)

18-Nov-2015

Time (UTC)

20:55

Platform

Not applicable

x64 Internet Explorer 11 for Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_2bf7e5d9b29678113ec65285aa248b01_31bf3856ad364e35_11.0.9600.18131_none_fd2b379fb414ad84.manifest

File version

Not applicable

File size

730

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Amd64_6704ce4d075c5fac8eb33c0ea7586c7a_31bf3856ad364e35_11.0.9600.18131_none_bdfd70299abbf9ce.manifest

File version

Not applicable

File size

1,065

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Amd64_9b39e4012194e4fea8bedc51c51fc7fb_31bf3856ad364e35_11.0.9600.18131_none_2d51180e2017539d.manifest

File version

Not applicable

File size

712

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Amd64_d31252689fe2052140f92191115f5e53_31bf3856ad364e35_11.0.9600.18131_none_94a8384a6f0b9674.manifest

File version

Not applicable

File size

732

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.0.9600.18131_none_05bf3c1484bb9ca9.manifest

File version

Not applicable

File size

55,352

Date (UTC)

17-Nov-2015

Time (UTC)

09:12

Platform

Not applicable

File name

Amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18131_none_47ffd546a09a0179.manifest

File version

Not applicable

File size

72,714

Date (UTC)

17-Nov-2015

Time (UTC)

09:12

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,900

Date (UTC)

17-Nov-2015

Time (UTC)

09:05

Platform

Not applicable

File name

Wow64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.0.9600.18131_none_52547f98d4fac374.manifest

File version

Not applicable

File size

72,712

Date (UTC)

17-Nov-2015

Time (UTC)

09:12

Platform

Not applicable

File name

X86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_11.0.9600.18131_none_a9a0a090cc5e2b73.manifest

File version

Not applicable

File size

55,348

Date (UTC)

17-Nov-2015

Time (UTC)

09:12

Platform

Not applicable


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