Monday, August 29, 2022

"0x000000FE" Stop error message when you try to resume a Windows Vista SP2-based or Windows Server 2008 SP2-based computer from sleep [MS]

Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).

  • The computer has a USB device attached.

  • You try to resume the computer from sleep.

In this scenario, you receive a Stop error message that resembles the following:

Stop 0x000000FE (00000008, 00000006, 00000001, parameter4)
BUGCODE_USB_DRIVER

Note The last parameter in the Stop error message may vary, depending on the configuration of the computer.

Cause

This issue occurs because the USB hub port is disabled unexpectedly when you resume Windows from sleep.

Resolution

Download and install the update to fix the "0x000000FE" error message.

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows Vista

Download Download the update package now.

All supported x86-based versions of Windows Server 2008

Download Download the update package now.

All supported x64-based versions of Windows Vista

Download Download the update package now.

All supported x64-based versions of Windows Server 2008

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008

Download Download the update package now.

Note x86-based version is 32-bit version and x64-based version is 64-bit version.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

Click here to view or hide detailed information


The English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    18xxx

    Windows Vista and Windows Server 2008

    SP2

    GDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6002.18465

73,216

05-May-2011

13:54

x86

Usbhub.sys

6.0.6002.18465

197,632

05-May-2011

13:54

x86

Usbccgp.sys

6.0.6002.22636

73,216

05-May-2011

13:21

x86

Usbhub.sys

6.0.6002.22636

197,632

05-May-2011

13:21

x86

Hccoin.dll

6.0.6002.18465

8,704

05-May-2011

16:01

x86

Hcrstco.dll

6.0.6002.18465

15,872

05-May-2011

16:01

x86

Usbd.sys

6.0.6002.18465

5,888

05-May-2011

13:54

Not applicable

Usbehci.sys

6.0.6002.18465

39,936

05-May-2011

13:54

x86

Usbhub.sys

6.0.6002.18465

197,632

05-May-2011

13:54

x86

Usbohci.sys

6.0.6002.18465

19,456

05-May-2011

13:54

x86

Usbport.sys

6.0.6002.18465

226,304

05-May-2011

13:54

x86

Usbuhci.sys

6.0.6002.18465

23,552

05-May-2011

13:54

x86

Hccoin.dll

6.0.6002.22636

8,704

05-May-2011

15:02

x86

Hcrstco.dll

6.0.6002.22636

15,872

05-May-2011

15:02

x86

Usbd.sys

6.0.6002.22636

5,888

05-May-2011

13:20

Not applicable

Usbehci.sys

6.0.6002.22636

39,936

05-May-2011

13:21

x86

Usbhub.sys

6.0.6002.22636

197,632

05-May-2011

13:21

x86

Usbohci.sys

6.0.6002.22636

19,968

05-May-2011

13:21

x86

Usbport.sys

6.0.6002.22636

228,352

05-May-2011

13:21

x86

Usbuhci.sys

6.0.6002.22636

23,552

05-May-2011

13:20

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6002.18465

95,744

05-May-2011

14:17

x64

Usbhub.sys

6.0.6002.18465

274,944

05-May-2011

14:18

x64

Usbccgp.sys

6.0.6002.22636

95,744

05-May-2011

13:50

x64

Usbhub.sys

6.0.6002.22636

275,456

05-May-2011

13:50

x64

Hccoin.dll

6.0.6002.18465

10,752

05-May-2011

16:07

x64

Hcrstco.dll

6.0.6002.18465

17,920

05-May-2011

16:07

x64

Usbd.sys

6.0.6002.18465

7,680

05-May-2011

14:17

x64

Usbehci.sys

6.0.6002.18465

49,664

05-May-2011

14:17

x64

Usbhub.sys

6.0.6002.18465

274,944

05-May-2011

14:18

x64

Usbohci.sys

6.0.6002.18465

24,064

05-May-2011

14:17

x64

Usbport.sys

6.0.6002.18465

259,584

05-May-2011

14:17

x64

Usbuhci.sys

6.0.6002.18465

29,184

05-May-2011

14:17

x64

Hccoin.dll

6.0.6002.22636

10,752

05-May-2011

15:25

x64

Hcrstco.dll

6.0.6002.22636

17,920

05-May-2011

15:25

x64

Usbd.sys

6.0.6002.22636

7,680

05-May-2011

13:50

x64

Usbehci.sys

6.0.6002.22636

49,664

05-May-2011

13:50

x64

Usbhub.sys

6.0.6002.22636

275,456

05-May-2011

13:50

x64

Usbohci.sys

6.0.6002.22636

24,576

05-May-2011

13:50

x64

Usbport.sys

6.0.6002.22636

262,144

05-May-2011

13:50

x64

Usbuhci.sys

6.0.6002.22636

29,184

05-May-2011

13:50

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6002.18465

208,384

05-May-2011

13:59

IA-64

Usbhub.sys

6.0.6002.18465

866,304

05-May-2011

13:59

IA-64

Usbccgp.sys

6.0.6002.22636

208,384

05-May-2011

14:04

IA-64

Usbhub.sys

6.0.6002.22636

866,816

05-May-2011

14:04

IA-64

Hccoin.dll

6.0.6002.18465

22,528

05-May-2011

15:36

IA-64

Hcrstco.dll

6.0.6002.18465

24,576

05-May-2011

15:36

IA-64

Usbd.sys

6.0.6002.18465

11,648

05-May-2011

13:59

Not applicable

Usbehci.sys

6.0.6002.18465

122,880

05-May-2011

13:59

IA-64

Usbhub.sys

6.0.6002.18465

866,304

05-May-2011

13:59

IA-64

Usbohci.sys

6.0.6002.18465

58,880

05-May-2011

13:59

IA-64

Usbport.sys

6.0.6002.18465

646,144

05-May-2011

13:59

IA-64

Usbuhci.sys

6.0.6002.18465

80,384

05-May-2011

13:59

IA-64

Hccoin.dll

6.0.6002.22636

22,528

05-May-2011

15:27

IA-64

Hcrstco.dll

6.0.6002.22636

24,576

05-May-2011

15:27

IA-64

Usbd.sys

6.0.6002.22636

11,648

05-May-2011

14:03

Not applicable

Usbehci.sys

6.0.6002.22636

123,392

05-May-2011

14:04

IA-64

Usbhub.sys

6.0.6002.22636

866,816

05-May-2011

14:04

IA-64

Usbohci.sys

6.0.6002.22636

59,904

05-May-2011

14:04

IA-64

Usbport.sys

6.0.6002.22636

653,312

05-May-2011

14:04

IA-64

Usbuhci.sys

6.0.6002.22636

80,896

05-May-2011

14:03

IA-64



For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Click here to view or hide detailed information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,078

Date (UTC)

05-May-2011

Time (UTC)

20:06

Platform

Not applicable

File name

X86_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca308120bc4bafd.manifest

File version

Not applicable

File size

2,644

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

X86_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4e16d124c91d72.manifest

File version

Not applicable

File size

2,644

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

X86_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6d008f00e008e4.manifest

File version

Not applicable

File size

6,734

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

X86_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c0180f4e19e46b59.manifest

File version

Not applicable

File size

6,734

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_28c1a395c4222c33.manifest

File version

Not applicable

File size

2,646

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Amd64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_296cb254dd268ea8.manifest

File version

Not applicable

File size

2,646

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Amd64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_1b8b9c12b93d7a1a.manifest

File version

Not applicable

File size

6,736

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Amd64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_1c36aad1d241dc8f.manifest

File version

Not applicable

File size

6,736

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,102

Date (UTC)

05-May-2011

Time (UTC)

20:06

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca4ac080bc2c3f9.manifest

File version

Not applicable

File size

2,645

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Ia64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4fbac724c7266e.manifest

File version

Not applicable

File size

2,645

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Ia64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6ea48500de11e0.manifest

File version

Not applicable

File size

6,735

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Ia64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c019b34419e27455.manifest

File version

Not applicable

File size

6,735

Date (UTC)

05-May-2011

Time (UTC)

20:07

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,256

Date (UTC)

05-May-2011

Time (UTC)

20:06

Platform

Not applicable

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