Tuesday, August 30, 2022

"0x80100065" error when you call the SCardConnect function in Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012 [MS]

Symptoms

Consider the following scenario:

  • You have a computer that is running Windows 7, Windows Server 2008 R2, Windows 8, or Windows Server 2012.

  • You plug a Chip/Smart Card Interface Devices (CCID)-compliant smart card reader into the computer. This reader supports the AUTO_PARAMETER_NEGOTIATION feature.

  • You call the SCardConnect function to connect the smart card reader to the computer.

In this scenario, the SCardConnect function returns the following error message:

0x80100065 (SCARD_W_UNSUPPORTED_CARD)


Cause

This issue is caused by a code defect in the Wudfusbcciddriver.dll process.

Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 SP1

  • Windows 8

  • Windows Server 2012

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

ImportantWindows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.22 xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

Wudfusbcciddriver.dll

File version

6.1.7601.22273

File size

96,768

Date (UTC)

05-Mar-2013

Time (UTC)

03:16

Platform

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Wudfusbcciddriver.dll

File version

6.1.7601.22273

File size

116,224

Date (UTC)

05-Mar-2013

Time (UTC)

05:31

Platform

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

Wudfusbcciddriver.dll

File version

6.1.7601.22273

File size

243,200

Date (UTC)

05-Mar-2013

Time (UTC)

04:31

Platform

IA-64

For all supported x86-based versions of Windows 8

File name

Wudfusbcciddriver.dll

File version

6.2.9200.20653

File size

89,088

Date (UTC)

05-Mar-2013

Time (UTC)

05:32

Platform

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Wudfusbcciddriver.dll

File version

6.2.9200.20653

File size

102,912

Date (UTC)

04-Mar-2013

Time (UTC)

23:43

Platform

x64



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the SCardConnect function, go to the following Microsoft website:

General information about the SCardConnect function For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012

Additional files for all supported x86-based versions of Windows 7

File name

X86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22273_none_64c8b82d79462e4b.manifest

File version

Not applicable

File size

2,147

Date (UTC)

05-Mar-2013

Time (UTC)

08:18

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22273_none_c0e753b131a39f81.manifest

File version

Not applicable

File size

2,151

Date (UTC)

05-Mar-2013

Time (UTC)

06:01

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22273_none_64ca5c2379443747.manifest

File version

Not applicable

File size

2,149

Date (UTC)

05-Mar-2013

Time (UTC)

04:58

Platform

Not applicable

Additional files for all supported x86-based versions of Windows 8

File name

X86_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20653_none_5fcdcb9aec21b3d1.manifest

File version

Not applicable

File size

2,164

Date (UTC)

05-Mar-2013

Time (UTC)

06:44

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Amd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20653_none_bbec671ea47f2507.manifest

File version

Not applicable

File size

2,168

Date (UTC)

05-Mar-2013

Time (UTC)

08:15

Platform

Not applicable


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