Is Outlook.com Premium still offered as a standalone subscription?
No, the Outlook.com Premium standalone offering is now closed to new subscribers.
The Outlook.com Premium standalone offering was closed to new subscribers in October 2017. Many of the benefits in the standalone subscription are now included with subscriptions to Microsoft 365 Family and Microsoft 365 Personal.
Can I continue using my Outlook.com Premium subscription?
Yes. Current subscribers can renew their subscriptions to continue receiving the benefits of an ad-free inbox and higher mailbox storage limits.
After 28 February 2021, the Outlook.com Premium and Ad-Free Outlook.com subscriptions will no longer include the ability to use a custom domain with Outlook.com.
If you currently have a personalized email address through Outlook.com Premium, read Personalized email addresses in Outlook.com premium are being retired.
How do I upgrade to premium features in Outlook.com?
I already have a Microsoft 365 subscription. Can I set up a personalized email address?
If you have Microsoft 365 Family or Microsoft 365 Personal, then yes. Sign in to your premium feature settings in Outlook.com and select Get Started.
Still need help?
If you need help transferring or setting up premium features or a subscription, contact support below. Be sure to mention "Premium" in your message.
To get support in Outlook.com, click here or select on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.
To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here.
For other help with your Microsoft account and subscriptions, visit Account & Billing Help.
To get help and troubleshoot other Microsoft products and services, enter your problem here.
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