Thursday, April 14, 2022

Join a Teams call on a second device [MS]

If you've joined a call on one device, you have the option to join it on another one at the same time.

This can come in handy if, for example, you're in a call on your laptop but there's some content on your phone or tablet that you'd like to share. 

You can either transfer the call to the second device, or keep both devices in the call. 

Notes: 

  • This feature is available for the following call types: VoIP, PSTN, and Group call.

  • This feature is supported on Teams Desktop and Mobile platforms only currently.

  • This feature is enabled by default for all users. There are no admin controls or policies available.

Transfer a call from one device to another

While you're in a call on one device, open Teams on the second one (the device you want to transfer the call to). 

You'll see a message near the top of the second device's screen informing you that you're currently in a call on another device, and asking if you want to join it on this one, too.

Teams-calls-second device-banner-desktop

Select Join.

Teams will then give you two options: Add this device, and Transfer to this device

Teams-calls-second device-options1-desktop

Select Transfer to this device.

You'll have the chance to set your audio and video preferences for the call on the new device. Then, choose Join.

Once you're in the call on the new device, your first device will leave the call. 

Add a second device to a call

While you

re in a call on one device, open Teams on the second one. You'll see a message near the top of your screen informing you that you're currently in a call on another device, and asking if you want to join it on this one, too. 

Teams-calls-second device-banner-desktop

Select Join.

You'll then see two options: Add this device, and Transfer to this device.

Teams-calls-second device-options2-desktop

Select Add this device.

Teams will automatically mute the mic on your second device before it enters the call to prevent an echo effect. Once it's joined, you'll be able to turn the mic and camera on or off as needed.

With both devices in the call, you can now share content from either one.

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