Sunday, April 3, 2022

I haven't used Outlook for a while. Why are my messages taking a long time to sync on my Gmail or Exchange accounts? [MS]

If you've been inactive for more than 10 days, Outlook stops syncing the mailbox until your next session for performance reasons. It may take a moment to sync, so you may briefly see your messages from 10 days ago as the app is syncing.

If you are inactive for 30 days, you will see the following text:

Please sign in

Your accounts have been logged out due to inactivity.

Sign back into your account and everything will work as intended. If you have questions, don't hesitate to contact support at SettingsHelp & Feedback > Contact Support.

 

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