Sunday, April 3, 2022

I'm getting a "Disk full" message in OneDrive [MS]

I'm getting a "Disk full" message in OneDrive

Issue

You get a disk full message when trying to move files into OneDrive.

Workaround

  1. Use the Disk Clean-up utility (Start > Disk Clean-up in Windows, or Optimize Storage in Mac) to free up some working space for OneDrive.

  2. Move your files into the OneDrive folder.

  3. Click the OneDrive taskbar/menubar icon and open OneDrive > Settings > Account > Choose folders to make sure you don't sync any unwanted to your computer.

  4. Once the sync is complete, right-click the files and folders you want to be online only and choose Clear space to remove the files from your computer.

  5. Empty your computer's Recycle Bin/Trash.

Learn more

For more information, see What do I do if my OneDrive says it's full?

Need more help?

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Contact Support
For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Admins
Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

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