Thursday, January 6, 2022

Adding your phone number to a Microsoft account [MS]

Like most consumer communication apps, Teams for personal and small business use relies on your mobile number to find and connect to your friends and family. Adding a mobile number to your Microsoft account allows you to find others already on Teams. It also adds an extra layer of security to your Microsoft account.

When signing in to Teams with your personal Microsoft account, you need to have a mobile number as a sign-in alias on that account. There can be only one mobile number as a sign-in alias because when you sign in with a mobile number, we need to know which account it's for.

If you get asked to add a mobile number to your Microsoft account when signing in to Teams, you need to:

  1. Make sure the correct country is selected in the dropdown menu.

  2. Type your full mobile number without the country code and select Next.

  3. You will receive a text message with a verification code, type it in and select Next.

If the mobile number is not already an alias on another Microsoft account, it will be added to your Microsoft account as an alias and you can use it to sign in to your account going forward.

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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