Thursday, July 15, 2021

Who can see your Analytics account data in AdSense - AdSense Help [gg-adsense-en]

Who can see your Analytics account data in AdSense

When you link your AdSense and Google Analytics accounts, information about your linked Analytics account (such as the Account Name/ID) becomes visible to users who have access to your AdSense account. How much information your AdSense users see depends on whether or not they also have access to your Analytics account. If you're concerned about users on your AdSense account seeing certain Analytics account information, you can change their access level.

The following table describes the data that can be seen by each type of user:

  Google Analytics Administrator Google Analytics User No access to Google Analytics
AdSense Administrator Account Name/ID and Property Name/ID of all Analytics accounts (linked and unlinked) Account Name/ID and Property Name/ID of the linked Analytics account Account Name/ID of the linked Analytics account
AdSense User Account Name/ID and Property Name/ID of the linked Analytics account Account Name/ID and Property Name/ID of the linked Analytics account Account Name/ID of the linked Analytics account

 

Introduction and important details - Search Ads 360 Help [gg-searchads-en]

Report on Google Analytics data

Introduction and important details

Reporting on Google Analytics data in Search Ads 360

If you use Google Analytics to track activity on your site, Google Analytics can share some of the data it collects with Search Ads 360. Once Search Ads 360 receives this data, you can do any of the following:

  • Use Search Ads 360 reports to see which keywords, dynamic targets, and other biddable items lead to Google Analytics transactions and goals, including session goals.

  • Use Google Analytics data in a Search Ads 360 bid strategy. You can create a bid strategy that maximizes transaction and action-based conversions reported by Google Analytics. In addition, Google Analytics provides powerful session-level engagement goals that a bid strategy can work to maximize.  For example, you can use a bid strategy to maximize sessions that last more than two minutes.

  • Use the Google Analytics data, formula columns, and automated rules to automate your workflow.

  • Apply Google Analytics attribution models for insight into the keywords that don't directly drive performance but are part of the funnel that leads to a purchase.

Important details about Google Analytics data in Search Ads 360

Data is available for...

Google Analytics data is available in Search Ads 360 reports for the following items:

Google Analytics data is not available for the following items:

Only data associated with Search Ads 360 visits

Google Analytics only sends data for activity that occurs during a visit recorded by Search Ads 360. For example:

  1. A customer clicks a paid search ad that was trafficked by Search Ads 360.

  2. The ad's tracking URL reaches Search Ads 360, and Search Ads 360 records a visit.

  3. When the customer lands on your site, Google Analytics either starts a new session or adds metrics to an existing session. Then Google Analytics sends data that occurs during that session to Search Ads 360.

Google Analytics doesn't send data about other activity on your site, such as sessions that start from direct traffic or sessions that start with a paid search ad that is not managed by Search Ads 360.

Learn more about how Google Analytics associates user sessions with Search Ads 360 visits.

Paid search metrics in Google Analytics

If you want to see paid search activity in Google Analytics as well as in Search Ads 360, you'll need to take additional steps, depending on the type of engine account or on the level of service you've set up in Google Analytics:

  • Google Ads: To view metrics associated with Google Ads clicks in Google Analytics, sign in to Google Ads and link Google Analytics to the Google Ads account. This feature is free for all Google Analytics accounts.

  • Microsoft Advertising: To view metrics associate with Microsoft Advertising clicks in Google Analytics, talk to your Microsoft Advertising account representative for information on linking Microsoft Advertising to Google Analytics. Be sure to let the representative know that you've also linked Search Ads 360 to Google Analytics. This feature is free for all Google Analytics accounts.

  • Search Ads 360 data in Google Analytics 360: If you use the Search Ads 360 Reporting Integration in Google Analytics 360, you can view metrics associated with Search Ads 360 visits in Google Analytics, instead of metrics associated with Google Ads clicks and Microsoft Advertising clicks. The number of clicks can differ from the number of visits when landing pages are unavailable, perhaps due to incorrect landing page URLs, connectivity problems, or spam filtering.

    With the reporting integration enabled, the data you see in Search Ads 360 and in Google Analytics 360 will match exactly. To set up this feature, follow the steps to link Search Ads 360 and Google Analytics or contact your Google Analytics 360 Account Manager.

    Data in DS may be different from data in Google Analytics


Important: If you don't link Google Ads or Microsoft Advertising to Google Analytics or you don't enable the "Search Ads 360 data in Google Analytics" feature, you won't see paid search activity in Google Analytics.

Metrics in Google Analytics may not match Search Ads 360

If you set up the free link between Google Analytics and Google Ads or Microsoft Advertising, you'll see data that Google Ads or Microsoft Advertising send to Google Analytics. This may be slightly different from the data Search Ads 360 has for the same campaigns for a few reasons:

  • Search Ads 360 displays data associated with Search Ads 360 visits, while Google Analytics displays data associated with Google Ads or Microsoft Advertising clicks.

  • Search Ads 360 and Google Analytics use different systems for counting conversions and attributing conversions to days. Learn more about differences in conversion tracking systems.

  • Search Ads 360 only shows Google Analytics data starting from the day you link Search Ads 360 to Google Analytics. If your Google Analytics report starts before the day you linked Search Ads 360 to Google Analytics, the data won't match.

  • You may be using different attribution models in Google Analytics and Search Ads 360, or you may be viewing a different group of goals and transactions. 

  • Search Ads 360 scales conversion metrics when conversions can't be measured directly. Google Analytics doesn't scale conversion metrics.

Important: Make sure the advertiser's web server or redirection service doesn't strip the gclid and gclsrc parameters from landing page URLs. These parameters are added automatically for Google Ads accounts when you enable auto-tagging and for other accounts when you link your Search Ads 360 advertiser with Google Analytics. If the parameters are removed, Google Analytics will not attribute visits to your search campaign, and the metrics in Google Analytics will not match Search Ads 360.

Freshness of Google Analytics data in Search Ads 360

Google Analytics metrics shown in Search Ads 360 reports are updated approximately every 6 hours. Because Search Ads 360 scales the Google Analytics conversion metrics for conversions that can't be measured directly, conversion data can take 24 to 48 hours to be fully complete.

Due to scaling, there may be discrepancies in your reports depending on the date range of the report and when the report is created. For example a report created on January 5th over January 4th-5th may show 100 goal completions, while this same report might show 103 goal completions if created on January 7th.
 

The product group, inventory item, budget plan and budget group reports populate every 24 to 48 hours.

Rollup properties and source properties

If you use Rollup reporting in Google Analytics, link your Search Ads 360 advertiser to a rollup property instead of a source property. If you try to link to a source property, Search Ads 360 will automatically link to the rollup property instead. If a property that is currently linked to Search Ads 360 is added to a rollup property, Search Ads 360 will change the link to the rollup property.

If needed, you can create a view in Google Analytics to filter the property's data, and then specify the view when you link the property to Search Ads 360.   

Unsampled data in Search Ads 360

While reports that you see in Google Analytics sometimes show sampled data, the Google Analytics data in Search Ads 360 reports is unsampled.

Manual URL tagging in Google Ads accounts

If you override autotags generated by Google Ads with manual tags:

  • Search Ads 360 will still be able to report on Google Analytics data, since Search Ads 360 does not rely on the data in UTM URL parameters (though it does require the GCLID parameter).
  • In Google Analytics:
    • The Search Ads 360 reports will function correctly, since these reports do not rely on the data in UTM URL parameters.
    • If you add Search Ads 360 dimensions and metrics to custom reports, you'll see the same values that you find in the Search Ads 360 reports, which are not affected by manual tags. If you add Source, Medium, Campaign, 
      Search Term, or Ad Content to custom reports you'll see the data you specified in the manual tags. 
    • If the utm_source and utm_medium parameters specify any value other than "google" and "cpc", the Google Ads reports will not attribute sessions to your Google Ads campaigns. These reports use the data you specified manually instead of the original data from the autotags.

Removing the Search Ads 360 link

If you remove the link between Search Ads 360 and Google Analytics, here's what to expect:

  • In Search Ads 360: you can no longer see Google Analytics data in Search Ads 360. Google Analytics reporting columns will no longer be available. To any bid strategies that used Google Analytics data, it will appear as though the number of Google Analytics goals is zero, and that any revenue from transactions is zero. 
  • In Google Analytics: if you linked Google Ads to Google Analytics, you'll still see the data Google Ads is sending to Google Analytics.

If you re-link Search Ads 360 to Google Analytics:

  • If you re-link to the same Analytics property, you'll see all of the historical data that was collected when you were linked previously. And you'll see new data starting from the day you re-enabled the link. You won't see data about activity that occurred while the link was removed.
  • If you link to a different Analytics property, you won't see the historical data associated with the old property. A Search Ads 360 advertiser can only show data for one Google Analytics property at a time.

Clean up your storage device (legacy) - Google Fiber Help [gg-fiber-en]

Clean up your storage device (legacy)

This article applies to customers who have the legacy version of Fiber TV. If you have the new version of our user interface, please view this article on how to clean up your storage device.

The Google Fiber storage device has the capacity to store up to 2 terabytes (TB) of data. That includes any shows or movies you record from your TV and all the shows recorded while your TV Box was powered on.

How the storage device gets full

The storage device can become full very quickly when any of the following situations occur:

  • Recording conflicts can occur when you set up a large number of Smart Recordings for shows that air frequently, particularly if you mark the recordings Keep Forever.

  • If you press  on the remote control to record a show that you are watching, it automatically marks that recording Keep Forever.

When it needs more space, the storage device automatically deletes recordings in the following order:

  • Shows watched but not explicitly set up to be recorded by a user (including those that were not watched but were recorded because the TV Box was powered on). These shows generally do not appear in Current Recordings.

    Recorded shows are actually recorded and saved on the storage device, not the TV Box. So as long as you leave the storage device powered on, your scheduled recordings will be recorded. It is not necessary to leave your TV Boxes on when you are not actively watching TV.

  • Shows that have been recorded and watched that are not marked "Keep Forever."

  • Shows that have been recorded but not watched that are not marked "Keep Forever."

Check your storage device space usage to determine how much disk space is being used and how much is available.

How to clean up your storage device

You can cancel a scheduled recording if you no longer want to record a specific show. In addition, if you have recordings of that show you no longer want, press  on the remote and select DVR. Highlight the show on the Current Recordings screen, and press google fiber remote delete button on the remote. A message prompts you to confirm deletion of the entire series or Smart Recording. Select Delete to delete the entire series or keyword recording.

When  appears next to Manage on the DVR menu, it indicates a recording conflict requiring resolution—that is, more than eight shows are scheduled to record at the same time.

After you resolve any recording conflicts, or if you do not have any recording conflicts, you might see or next to Manage on the DVR menu. This icon indicates that you have one or more system messages or warnings. To review your notifications, select Manage on the DVR menu. The Notifications screen lists all of your system messages and warnings. Navigate to any message on the list and press ok to display it. After you read the message, select Delete and press ok to remove that message from the list. If you want to delete all of the messages at once, select Delete All Messages. This action removes the messages from your storage device.

Play and record HDR video on iPhone or iPad - Apple Support

Play and record HDR video on iPhone or iPad

Support for high dynamic range (HDR) video, such as HDR movies and TV shows from Apple and other providers, requires a compatible iPhone or iPad.

Models that support HDR

Identify your iPhone model or iPad model, then check its specifications to learn whether it supports playing video in HDR, recording video in HDR, or both.

How to play HDR video

When watching HDR content, such as HDR movies and TV shows from Apple or other providers, your device automatically plays the video in high dynamic range.

The brightness and color of HDR video may vary depending on your device and the lighting in your environment. Lower lighting conditions, such as in a dim room, enhance the visual effect of HDR.

How to record HDR video

Devices that support HDR video recording have an HDR Video setting. Use this setting to control whether your device records video in high dynamic range.

HDR video setting

  1. Open Settings.
  2. Tap Camera.
  3. Tap Record Video.
  4. Tap HDR Video. It's turned on by default.

Learn more

  • HDR video recording requires a high-efficiency video format, so if you turn off High Efficiency in Settings > Camera > Formats, HDR Video also turns off. If you then turn HDR Video back on, videos use High Efficiency format while images continue to use Most Compatible format.
  • If the HDR videos you record don't look as vibrant as expected when viewed on another device, make sure that the other device supports HDR and is using the latest software. For example, playing HDR video on Mac requires an up-to-date version of macOS and a compatible Mac model.
Published Date: 

Copyright strike basics - YouTube Help [gg-youtube-en]

Copyright strike basics

This content is about copyright strikes. If you're looking for info about Community Guidelines strikes, which are different than copyright strikes, go to our Community Guideline strikes basics.

If you get a copyright strike, it means that a copyright owner submitted a complete and valid legal takedown request for using their copyright-protected content. When we get this type of formal notification, we take down your video to comply with copyright law.

A video can only have one copyright strike at a time. Keep in mind that videos can be removed from the site for reasons other than copyright. Also, Content ID claims don't result in a strike.

Deleting a video with a strike won't resolve your strike. Learn how to resolve a copyright strike below.

What happens when you get a copyright strike

We all make mistakes. When you get a copyright strike, it acts as a warning. The first time you get a copyright strike, you'll need to go through Copyright School. Copyright School helps creators understand copyright and how it's enforced at YouTube. 

Copyright strikes may affect your ability to monetize. In addition, if your active live stream is removed for copyright, your access to live streaming will be restricted for 7 days.

If you get 3 copyright strikes:

  • Your account, along with any associated channels, is subject to termination.
  • All the videos uploaded to your account will be removed.
  • You can't create new channels.
Courtesy Period
If your channel is part of the YouTube Partner Program, you're eligible for a 7 day courtesy period. After 3 copyright strikes, you'll have 7 additional days to act before your channel is disabled. During this period, your copyright strikes won't expire and you can't upload new videos. Your channel will remain live and you can access it to seek a resolution for your strikes. If you submit a counter notification, your channel won't be disabled while the counter notification is unresolved. If the counter notification is resolved in your favor, or the claim is retracted, your channel won't be impacted.
How to get info about your strike
  1. Sign in to YouTube Studio.
  2. From the left menu, click Content.
  3. Filter  for Copyright claims.
  4. Hover over "Copyright claim" in the Restrictions column and click SEE DETAILS.
Resolve a copyright strike

There are three ways to resolve a copyright strike:

  1. Wait for it to expire: Copyright strikes expire after 90 days. If it's your first strike, you'll need to complete Copyright School.
  2. Get a retraction: You can get in touch with the person who claimed your video and ask them to retract their claim of copyright infringement.
  3. Submit a counter notification: If you think your video was removed by mistake, or qualifies as fair use, you can submit a counter notification.

Watch to learn more

Check out the following video from the YouTube Creators channel to learn the basics of copyright strikes.

Copyright in YouTube Studio: Addressing Copyright Claims with New Tools, Filters and More

Poor quality picture - Google Fiber Help [gg-fiber-en]

Poor quality picture

If you or your Installation Specialist used component cables to connect your TV to the TV Box because your TV does not have an HDMI port, and the picture quality is poor or the screen is black, it could be because component video does not always select the best resolution for the component device. But you can fix the resolution by pressing the following buttons on your remote control, one right after the other: 7 0 1.

Remove your personal media - Google Fiber Help [gg-fiber-en]

Remove your personal media

After uploading your personal media to the storage device, you can remove some or all of it.

Google Fiber TV no longer supports the use of personal media on the storage box. We recommend that you remove all personal files from your storage device. If you want to keep your files, you can download them first.

To remove personal media from the storage device:

  1. Connect to the storage device with a Macintosh or Windows computer the same way you did when you uploaded the media.

    See Upload your personal media for details.

    Three volumes appear on your desktop. These are the personal media folders on your storage device.

  2. Double-click the folder containing the media you want to remove.

  3. Select the file(s) and/or folder(s) you want to remove, and drag them to the trash can on your desktop.

  4. Repeat this procedure for each personal media folder from which you want to remove your media.

Report on Quality score, First page bids, and Top of page bids - Search Ads 360 Help [gg-searchads-en]

Report on Quality score, First page bids, and Top of page bids

As an agency, you put a lot of effort into adding negative keyword lists, tight match types, and other components to increase the quality score for an advertiser and get a high position for your ads. To show the impact of your work, you can include Google Ads and Microsoft Advertising Quality score (QS) in your Search Ads 360 reports. In Google Ads accounts, you can also include  First page bids, and Top of page bids data. With this data, you can:

  • Create an automatic rule that adjusts bids, pauses keywords, or sends an alert based on the current quality score, first page bid, or top of page bid.

  • Chart the average quality score or first- and top-of-page bids over time for an entire account.

  • Compare quality score changes over time, which help you track whether your changes are actually improving quality score.

  • Track quality score changes against changes in clicks and cost to explain changes in cost per click (CPC).

See the current quality score and first- and top-of-page bids

  1. Navigate to an advertiser, a Google Ads or Microsoft Advertising engine account, or lower scope.
    Steps for navigating to an advertiser
    1. Click the navigation bar to display navigation options.

    2. In the "Agency" list, click on the agency that contains the advertiser. You can search for an agency by name or scroll through the list.

    3. In the "Advertiser" list, click on the advertiser.

    4. Click Apply or press the Enter key.

    Search Ads 360 displays the advertiser page, which contains data for all of the advertiser's engine accounts.


    Note: If you have access to multiple advertisers, you can also view quality score and first- and top-of-page bids at the agency level.
  2. Click the Engine AccountsCampaigns, Ad groups, or Keywords tab.

  3. Optionally use a filter to display just the campaigns or ad groups you're interested in.

  4. Add the following columns to the reporting table:

Note that you'll see the current quality score or first page bid regardless of the time range you've selected for the report.

Don't see these columns in the column list?

  • Make sure you're on the AdvertisersEngine AccountsCampaignsAd groups, or Keywords tab. These metrics aren't available for specific ads, product groups, or other bid targets. In addition, if you're scoped to a specific engine account, make sure you're in a Microsoft Advertising or Google Ads engine account.

  • Make sure you haven't added any segments to the report other than date segments (days, weeks, or other time periods of a day or longer). Search Ads 360 cannot segment Quality score, First page bids, and Top of page bids by hour or any type of segment other than days, weeks, or other time periods of a day or longer.

Chart the average quality score or first page bids over time

At the keyword, ad group, campaign, and higher levels, you can see and chart historical, impression-weighted Average QS or First page bids. This is an impression-weighted average across all days and all keywords that you're viewing in the current report.

  1. Navigate to an advertiser, a Google Ads or Microsoft Advertising engine account, or lower scope.
    Steps for navigating to an advertiser
    1. Click the navigation bar to display navigation options.

    2. In the "Agency" list, click on the agency that contains the advertiser. You can search for an agency by name or scroll through the list.

    3. In the "Advertiser" list, click on the advertiser.

    4. Click Apply or press the Enter key.

    Search Ads 360 displays the advertiser page, which contains data for all of the advertiser's engine accounts.

  2. Click the Engine AccountsCampaigns, Ad groups, or Keywords tab.

  3. Select a time range for the report.
    For example, to see how the quality score changed during the last quarter, change the time range to Last quarter.

  4. In the upper right corner of the performance summary graph, click an existing metric (such as Impr▼ in the example below) or click Select a metric▼.
    Then select Quality score (avg) or First page bid (avg).
    Add a metric to the performance summary graph.
    The performance summary graph shows how the average quality score or first page bid for all of the items in the current scope has changed over the report's time range. For example, on the Campaigns tab, you'll see how the average quality score for all campaigns has changed over time.

    Don't see these metrics in the list? See why

  5. Optionally apply a filter to show data only for specific items.
    For example, you can use a filter to display only data for Shopping campaigns.

  6. To see the average quality score or first page bid for each item in the reporting table, add the following columns to the table:

    For example, for each campaign on the Campaigns tab, you'll see the average quality score of all biddable items in the campaign during the report's time range.

Compare quality score changes

  1. Navigate to an advertiser, a Google Ads or Microsoft Advertising engine account, or lower scope.
    Steps for navigating to an advertiser
    1. Click the navigation bar to display navigation options.

    2. In the "Agency" list, click on the agency that contains the advertiser. You can search for an agency by name or scroll through the list.

    3. In the "Advertiser" list, click on the advertiser.

    4. Click Apply or press the Enter key.

    Search Ads 360 displays the advertiser page, which contains data for all of the advertiser's engine accounts.

  2. Click the Engine AccountsCampaigns, Ad groups, or Keywords tab.

  3. Add the following columns to the reporting table:

    Don't see these columns in the list? See why

  4. Use the time range selector to compare performance by time range.

    For example, to compare the current quarter to the previous quarter, select This quarter as the current time range, then compare to Last quarter.
    Compare current quarter to last quarter.

Details about average quality score and first page bids:

  • The averages are calculated across all days in the date range, with data available starting on the day you're activated for the columns. If you select a date range that includes earlier dates, those impressions will not count toward the average.

  • Quality score (avg) is currently available only for the last 60 days at the keyword level. If you select a date range over 60 days ago, there will be no value in the column.

  • The Quality score (avg) chart in Microsoft Advertising accounts won't include data for the last two days in a current date range. For example, if you select Last 30 days in the time range selector to chart the average Quality score over a month, the last two days of the time period will report zeros. If you check the chart a few days later, you will see the data for the days that had shown zeros.

  • The averages include all objects the report is scoped to. For example:
    • If you filter to to a single keyword and chart the Quality score (avg) for the last month, the daily markers on the chart will show the historical QS pulled on each day that month. For each day in the chart, that is the QS number we pulled and stored for that keyword on that particular day. The Quality score (avg) value in the scorecard sums up that chart into a single number.
    • If you then remove the filter on the keyword and look at an entire campaign, the chart shows the impression-weighted average quality score for all the keywords for each day (which is where the calculation described above applies). The scorecard then shows the Quality score (avg) for the campaign and the entire duration selected in the date range.
  • If you see "--" reported for these metrics, there aren't enough impressions or clicks to accurately determine the value.

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID password

If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

Reset your password

Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch, or Mac. You can also use a friend or family member's iPhone, iPad, or iPod touch. If that doesn't work, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. Follow these steps instead.

On your iPhone, iPad, or iPod touch

  1. Go to Settings.
  2. Tap [your name] > Password & Security > Change Password.
  3. If you are signed into iCloud and have a passcode enabled, you will be prompted to enter the passcode for your device.
  4. Follow the onscreen steps to update your password.

On your Mac

With macOS Catalina:

  1. Choose Apple menu  > System Preferences, then click Apple ID.
  2. Click Password & Security.
  3. If you're asked to enter your Apple ID password, click "Forgot Apple ID or password" and follow the onscreen instructions. You can skip the final steps below.
  4. Click Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.

With macOS Mojave, High Sierra, or Sierra:

  1. Choose Apple menu  > System Preferences, then click iCloud.
  2. Choose Account Details.
  3. If you're asked to enter your Apple ID password, click "Forgot Apple ID or password" and follow the onscreen instructions. You can skip the final steps below.
  4. Click Security > Reset Password or Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.

Use a trusted phone number, trusted email, or a recovery key

In some cases, you may be able to reset your password using a trusted phone number and trusted email. If you use a recovery key for account security, you can use it to help reset your password on your iPhone, iPad, or iPod touch. Learn more about using a recovery key

If you can't access any of your devices

You can reset your Apple ID password on a friend or family member's iPhone, iPad, or iPod touch using the Apple Support app or the Find My iPhone app.

Use the Apple Support app

To reset your password using the Apple Support app on a friend or family member's iPhone, iPad, or iPod touch with iOS 12 or later, the device owner will need to download the Apple Support app.

Ask the device owner to open the App Store on their iPhone, iPad, or iPod touch, then search for Apple Support and download the app. Then open the Apple Support app and follow these steps:

  1. Under Topics, tap Passwords & Security.
  2. Tap Reset Apple ID password.
  3. Tap Get Started, then tap "A different Apple ID."
  4. Enter the Apple ID that you need to reset the password for.
  5. Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed. 

Any information that you enter will not be stored on the device.

Use the Find My iPhone app

If your friend or family member uses iOS 9 through 12 and they can't download the Apple Support app, use the Find My iPhone app instead.

  1. Open the Find My iPhone app.  
  2. When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else's user name, erase it.
  3. Tap Forgot Apple ID or Password, then follow the onscreen steps.

Don't see a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.

If you tried the previous steps or live in a country or region where Support App is not available, you can still reset your password and regain access to your account with account recovery. In some cases, you might have the option to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Learn more about account recovery.

If you can't change or reset your password

If you tried the previous steps and were unable to change or reset your password, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. You'll need to try these steps instead. 

Accounts with or without security questions

  1. Go to your Apple ID account page and click "Forgot Apple ID or password."
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:

Apple ID screen showing Password Reset Email Sent

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

Accounts with two-step verification

  1. Go to your Apple ID account page and click "Forgot Apple ID or password." 
  2. Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
  3. Enter your Recovery Key for two-step verification.*Apple ID screen showing Enter Recovery Key
  4. Choose a trusted device.* We'll send your device a verification code.
  5. Enter the verification code.
  6. Create a new password, then select Reset Password.

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

* If you permanently lost your Recovery Key or access to your trusted device, you can't change your password.

Get more help

Published Date: 

Mobile technical specifications and creatives - Authorized Buyers Help [gg-authorizedbuyers-en]

Mobile technical specifications and creatives

Follow these technical specifications for purchasing in-app ad inventory

Buyers purchasing ad inventory displayed in mobile applications ("in-app ad inventory") and on mobile web content must follow the technical specifications specified below:

Technical specifications for in-app ads

Device type (Android or iOS only) Unit sizes Tag types File types Static image max file size
Smartphone 320x50
300x250
336x280
Interstitial
Image tag wrapped in anchor tag JPEG
PNG
GIF

150KB initial download

5MB total size

JavaScript tag
MRAID
HTML5
Tablet 300x250
728x90
468x60
336x280
Interstitial
Image tag wrapped in anchor tag JPEG
PNG
GIF

150KB initial download

5MB total size

JavaScript tag
MRAID
HTML5
 

Technical specifications for mobile web ads

Ads served to mobile devices on the web must comply with the same image ad policies as desktop ads.

Please note, per the Platforms Program Policies, use of local storage is not permitted.

Help protect against harmful apps with Google Play Protect - Google Account Help [gg-accounts-en]

Help protect against harmful apps with Google Play Protect

Google Play Protect helps you keep your device safe and secure.

  • It runs a safety check on apps from the Google Play Store before you download them.
  • It checks your device for potentially harmful apps from other sources. These harmful apps are sometimes called malware.
  • It warns you about any detected potentially harmful apps found, and removes known harmful apps from your device.
  • It warns you about detected apps that violate our Unwanted Software Policy by hiding or misrepresenting important information.
  • It sends you privacy alerts about apps that can get user permissions to access your personal information, violating our Developer Policy.

Check your app security status

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect.
  4. Under "Play Protect certification," find out if your device is Play Protect certified.

Turn Google Play Protect on or off

Important: Google Play Protect is on by default, but you can turn it off. For security, we recommend that you always keep Google Play Protect on.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Scan apps with Play Protect on or off.

Send unknown apps to Google

If you choose to install apps from unknown sources outside of the Google Play Store, turning on the "Improve harmful app detection" setting will allow Google Play Protect to send unknown apps to Google to protect you from harmful apps.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Improve harmful app detection on or off.

Information for developers

If you're an app developer and your app was flagged by Google Play Protect as harmful: 

If you believe that your app was incorrectly flagged or blocked by Google Play Protect, file an appeal.

How Google Play Protect works

Google Play Protect checks apps when you install them. It also periodically scans your device. If it finds a potentially harmful app, it might:

  • Send you a notification. To remove the app, tap the notification, then tap Uninstall.
  • Disable the app until you uninstall it.
  • Remove the app automatically. In most cases, if a harmful app has been detected, you will get a notification saying the app was removed.
How malware protection works

To protect you against malicious third party software, URLs, and other security issues, Google may receive information about:

  • Your device's network connections 
  • Potentially harmful URLs 
  • Operating system, and apps installed on your device through Google Play or other sources.

You may get a warning from Google about an app or URL that may be unsafe. The app or URL may be removed or blocked from installation by Google if it is known to be harmful to devices, data, or users.

You can choose to disable some of these protections in your device settings. But Google may continue to receive information about apps installed through Google Play, and apps installed on your device from other sources may continue to be checked for security issues without sending information to Google.

How Privacy alerts work

Google Play Protect will alert you if an app is removed from the Google Play Store because the app may access your personal information and you'll have an option to uninstall the app. 

Help protect against harmful apps with Google Play Protect - Android Help [gg-android-en]

Help protect against harmful apps with Google Play Protect

Google Play Protect helps you keep your device safe and secure.

  • It runs a safety check on apps from the Google Play Store before you download them.
  • It checks your device for potentially harmful apps from other sources. These harmful apps are sometimes called malware.
  • It warns you about any detected potentially harmful apps found, and removes known harmful apps from your device.
  • It warns you about detected apps that violate our Unwanted Software Policy by hiding or misrepresenting important information.
  • It sends you privacy alerts about apps that can get user permissions to access your personal information, violating our Developer Policy.

Check your app security status

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect.
  4. Under "Play Protect certification," find out if your device is Play Protect certified.

Turn Google Play Protect on or off

Important: Google Play Protect is on by default, but you can turn it off. For security, we recommend that you always keep Google Play Protect on.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Scan apps with Play Protect on or off.

Send unknown apps to Google

If you choose to install apps from unknown sources outside of the Google Play Store, turning on the "Improve harmful app detection" setting will allow Google Play Protect to send unknown apps to Google to protect you from harmful apps.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Improve harmful app detection on or off.

Information for developers

If you're an app developer and your app was flagged by Google Play Protect as harmful: 

If you believe that your app was incorrectly flagged or blocked by Google Play Protect, file an appeal.

How Google Play Protect works

Google Play Protect checks apps when you install them. It also periodically scans your device. If it finds a potentially harmful app, it might:

  • Send you a notification. To remove the app, tap the notification, then tap Uninstall.
  • Disable the app until you uninstall it.
  • Remove the app automatically. In most cases, if a harmful app has been detected, you will get a notification saying the app was removed.
How malware protection works

To protect you against malicious third party software, URLs, and other security issues, Google may receive information about:

  • Your device's network connections 
  • Potentially harmful URLs 
  • Operating system, and apps installed on your device through Google Play or other sources.

You may get a warning from Google about an app or URL that may be unsafe. The app or URL may be removed or blocked from installation by Google if it is known to be harmful to devices, data, or users.

You can choose to disable some of these protections in your device settings. But Google may continue to receive information about apps installed through Google Play, and apps installed on your device from other sources may continue to be checked for security issues without sending information to Google.

How Privacy alerts work

Google Play Protect will alert you if an app is removed from the Google Play Store because the app may access your personal information and you'll have an option to uninstall the app. 

Use widgets on your iPhone and iPod touch - Apple Support

Use widgets on your iPhone and iPod touch

With widgets, you get timely information from your favorite apps at a glance.

With iOS 14, you can use widgets on your Home Screen to keep your favorite information at your fingertips. Or you can use widgets from Today View by swiping right from the Home Screen or Lock Screen.

iPhone showing Home Screen with widgets

Add widgets to your Home Screen

  1. From the Home Screen, touch and hold a widget or an empty area until the apps jiggle.
  2. Tap the Add button Gray add button in the upper-left corner.
  3. Select a widget, choose from three widget sizes, then tap Add Widget.
  4. Tap Done.

You can also add widgets from Today View. From Today View, touch and hold a widget until the quick actions menu opens, then tap Edit Home Screen. Drag the widget to the right edge of the screen until it appears on the Home Screen, then tap Done.

 

iPhone showing widgets in the Today View

Add widgets to Today View

  1. Touch and hold a widget or an empty area in Today View until the apps jiggle.
  2. Tap the Add button gray plus icon in the upper-left corner.
  3. Scroll down to select a widget, then choose from three widget sizes.
  4. Tap Add Widget, then tap Done.

iPhone showing how to edit a widget

Edit your widgets

With iOS 14, you can configure your widgets. For example, you can edit the Weather widget to see the forecast for your current location or a different location. Here's how:

  1. Touch and hold a widget to open the quick actions menu.
  2. Tap Edit Widget Edit Widget icon.
  3. Make your changes, then tap outside of the widget to exit.

You can also move your widgets around to put your favorites where they're easier to find. Just touch and hold a widget until it jiggles, then move the widget around on the screen.

Use widget stacks

With iOS 14, you can use widget stacks to save space on your Home Screen and in Today View. You can use Smart Stacks or create your own widget stacks.

Create a Smart Stack

A Smart Stack is a pre-built collection of widgets that displays the right widget based on factors like your location, an activity, or time. A Smart Stack automatically rotates widgets to show the most relevant information throughout the day. Here's how to create a Smart Stack:

  1. Touch and hold an area on your Home Screen or in Today View until the apps jiggle. 
  2. Tap the Add button gray plus icon in the upper-left corner.
  3. Scroll down and tap Smart Stack.
  4. Tap Add Widget.

iPhone showing widget stack

Create your own widget stacks

  1. Touch and hold an app or empty area on the Home Screen or Today View until the apps jiggle.
  2. Drag a widget on top of another widget. You can stack up to 10 widgets.
  3. Tap Done.

Edit a widget stack

  1. Touch and hold the widget stack.
  2. Tap Edit Stack. From here, you can reorder the widgets in the stack by dragging the grid icon three gray lines. You can also turn on Smart Rotate if you want iOS to show you relevant widgets throughout the day. Or swipe left over a widget to delete it.
  3. Tap gray x icon for remove when you're done.

You need iOS 14 to use Smart Stacks or create your own widget stacks.

Remove widgets

  1. Touch and hold the widget that you want to remove.
  2. Tap Remove Widget.
  3. Tap Remove again to confirm.

Published Date: 

Help protect against harmful apps with Google Play Protect - Nexus Help [gg-nexus-en]

Help protect against harmful apps with Google Play Protect

Google Play Protect helps you keep your device safe and secure.

  • It runs a safety check on apps from the Google Play Store before you download them.
  • It checks your device for potentially harmful apps from other sources. These harmful apps are sometimes called malware.
  • It warns you about any detected potentially harmful apps found, and removes known harmful apps from your device.
  • It warns you about detected apps that violate our Unwanted Software Policy by hiding or misrepresenting important information.
  • It sends you privacy alerts about apps that can get user permissions to access your personal information, violating our Developer Policy.

Check your app security status

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect.
  4. Under "Play Protect certification," find out if your device is Play Protect certified.

Turn Google Play Protect on or off

Important: Google Play Protect is on by default, but you can turn it off. For security, we recommend that you always keep Google Play Protect on.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Scan apps with Play Protect on or off.

Send unknown apps to Google

If you choose to install apps from unknown sources outside of the Google Play Store, turning on the "Improve harmful app detection" setting will allow Google Play Protect to send unknown apps to Google to protect you from harmful apps.

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Play Protect and then Settings.
  4. Turn Improve harmful app detection on or off.

Information for developers

If you're an app developer and your app was flagged by Google Play Protect as harmful: 

If you believe that your app was incorrectly flagged or blocked by Google Play Protect, file an appeal.

How Google Play Protect works

Google Play Protect checks apps when you install them. It also periodically scans your device. If it finds a potentially harmful app, it might:

  • Send you a notification. To remove the app, tap the notification, then tap Uninstall.
  • Disable the app until you uninstall it.
  • Remove the app automatically. In most cases, if a harmful app has been detected, you will get a notification saying the app was removed.
How malware protection works

To protect you against malicious third party software, URLs, and other security issues, Google may receive information about:

  • Your device's network connections 
  • Potentially harmful URLs 
  • Operating system, and apps installed on your device through Google Play or other sources.

You may get a warning from Google about an app or URL that may be unsafe. The app or URL may be removed or blocked from installation by Google if it is known to be harmful to devices, data, or users.

You can choose to disable some of these protections in your device settings. But Google may continue to receive information about apps installed through Google Play, and apps installed on your device from other sources may continue to be checked for security issues without sending information to Google.

How Privacy alerts work

Google Play Protect will alert you if an app is removed from the Google Play Store because the app may access your personal information and you'll have an option to uninstall the app. 

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