Saturday, June 26, 2021

Set up roadblocks - Google Ad Manager Help [gg-admanager-en]

Roadblock creatives

Set up roadblocks

Any line item with creatives can be made a roadblock line item with the Display creatives setting. If the order in which creatives appear is not important, follow the steps below; otherwise define a master/companion creative set.

  1. Navigate to the "Adjust delivery" section in the Settings tab of a new or existing line item.
  2. For the Display creatives setting, choose As many as possible or All.
  3. Click Save.

Roadblock creative display settings

All

All delivers the line item only when there is available space to display all of the line item's creatives together on the page.

Guaranteed roadblocks need to be enabled for each network by an administrator:

  • In Ad Manager, click Admin and then Global settings and then Features.
  • Click the toggle to enable or disable Guaranteed roadblocks (GPT SRA only).

As many as possible

As many as possible delivers as many of the line item's creatives together as possible, but makes no guarantee that more than one creative will be served to a page. For example, if a page has only one ad slot, the result could be a single creative from the line item being displayed by itself.

Ad Exchange line items do not compete against line items with "As many as possible" delivery.

Tagging considerations

While any Google Publisher Tag mode and tag type is compatible with roadblock line items, below are some tips to ensure your tags are set up for optimal roadblock performance.

  • Understand sequential ad request processing
    The ad server always processes ad requests from a webpage or mobile app sequentially, in the order in which the requests are received. Even with single request architecture (SRA), the sequence for ad request processing is defined by the order of the googletag.defineSlot() functions in your tagging code.

    One of the roadblock creatives must fill the first ad slot that matches the line item targeting. If a previously-defined ad slot matches the line item targeting, but another higher-priority line item serves, the entire roadblock will not be delivered.

  • Asynchronous and synchronous rendering options do not affect roadblock delivery
    While these rendering styles can affect how creatives are displayed, they do not affect which line items are selected by the ad server.
  • Single request architecture is required for guaranteed roadblocks
    SRA informs the ad server of all ad slots at the initial request, so Ad Manager can ensure that an entire roadblock is returned if you selected the "All" option for the "Display creatives" line item setting. If SRA is not implemented in your tags, line items with this setting are treated as if they were set to deliver "As many as possible" and are not guaranteed.
  • Multiple ad slots of the same size require their own creative
    Each creative in a line item can only serve once on a page, so a separate creative needs to be uploaded in Ad Manager for each roadblock ad slot. For example, if you have two 300x250 ad slots on your page, you need to upload two 300x250 creatives because a single 300x250 creative cannot serve to both ad slots.
  • Companions earn priority over other line items
    Once a roadblock line item delivers to an ad slot, the remaining roadblock creatives are given priority over other line items, even those with a higher priority value than the roadblock line item, for all subsequent matching ad slots on the page.

Impression counting for roadblocks

For these roadblock line items, you need to book impressions for each creative in the line item separately as an impression will be counted each time a creative serves to a page's ad slot.

Example

If your line item has three creatives but does not use a master/companion creative set and you want to serve the line item 1,000 times, enter 3,000 impressions as the line item quantity because Ad Manager counts three impressions each time the roadblock delivers.

If the line item in this example uses a master/companion creative set, enter a line item quantity of 1,000 impressions because the master creative impression is only counted as a single impression toward the impression goal. For roadblocks with the "As many as possible" setting, the number of impressions can vary each time the line item delivers, depending on the number of creatives that serve together.

Unapplied adjustments and payments - Authorized Buyers Help [gg-authorizedbuyers-en]

Unapplied adjustments and payments

Learn about unapplied adjustments, payments and lost payments

Sometimes payments or adjustments need to be applied to your account, but can't be. This can happen if there isn't enough information telling us where the payment or adjustment should be applied, or if the payment is lost.

Whenever there's an unapplied payment or adjustment in your account, you'll see an alert next to the "Amount due" column, which appears in the "Invoices" and "Transaction history" sections. If your payment is lost, contact the collections team listed on your monthly invoice.

Unapplied adjustments

If you have unapplied adjustments, such as credits that haven't yet been applied to an invoice, you have two options for applying these credits:

  • Underpay your next invoice by the amount of the unapplied adjustment. For example, if you have $53 in unapplied adjustments and an open invoice for $200. Make a payment for $147 ($200 - $53), and we'll close out the invoice. Just be sure to underpay by the exact amount, or we won't know to apply the credit.
  • Contact your account team and let them know how you'd like the unapplied adjustments attributed. You can request, for instance, that your payment be divided in half and applied to two open invoices.

Unapplied payments

If you have an unapplied payment in your account or you think your check or wire payment is lost, you can email your local collections team, and tell them how you'd like the payment applied to your account. For example, you can ask that the payment be split among more than one invoice. Just be sure to include the invoice numbers and amounts we should apply to each.

Lost payments

If your payment is lost, you can provide a proof of payment to your account team to show that the payment was made. When contacting your account team, please attach a proof of payment to your email. This can be a scanned image or screenshot of your bank transfer receipt, your bank or credit card statement, or your online bank or credit card account.

Your proof of payment should also include the following information:

  • The date the payment was made. If possible, show all transactions for five days before and after the payment.
  • The amount and currency of the payment.
  • The beneficiary of the funds, such as Google Ads.
  • The name of the remitting bank.

Also, for security reasons, please black-out any sensitive information on your bank or credit card statement, particularly your entire bank account number or the middle eight digits of your credit card number.

 
Find your local collections team
Country Email address
Argentina collections-ar@google.com
Australia collections-au@google.com
Belize collections-lm@google.com
Bolivia collections-lm@google.com
Brazil collections-br@google.com
Canada collections-ca@google.com
Chile collections-lm@google.com
China collections-cn@google.com
Colombia collections-lm@google.com
Costa Rica collections-lm@google.com
Cuba collections-lm@google.com
Denmark collections-dk@google.com
Dominica collections-lm@google.com
Dominican Republic collections-lm@google.com
Ecuador collections-lm@google.com
El Salvador collections-lm@google.com
Finland collections-fi@google.com
France collections-fr@google.com
Germany collections-de@google.com
Grenada collections-lm@google.com
Guadeloupe collections-lm@google.com
Guam collections-lm@google.com
Guatemala collections-lm@google.com
Honduras collections-lm@google.com
India collections-in@google.com
Ireland collections-ie@google.com
Italy collections-it@google.com
Japan collections-jp@google.com
Mexico collections-mx@google.com
Netherlands collections-nl@google.com
Netherlands Antilles collections-nl@google.com
New Zealand collections-au@google.com
Norway collections-no@google.com
Panama collections-lm@google.com
Paraguay collections-lm@google.com
Peru collections-lm@google.com
Poland collections-pl@google.com
Portugal collections-pt@google.com
Russian Federation collections-ru@google.com
South Korea collections-kr@google.com
Spain collections-es@google.com
Sweden collections-se@google.com
Switzerland collections-de@google.com
Taiwan collections-tw@google.com
United Kingdom collections-uk@google.com
United States collections-us@google.com
United States Minor Outlying Islands collections-us@google.com
Uruguay collections-lm@google.com
Venezuela collections-lm@google.com
Virgin Islands (U.S.) collections-us@google.com
All other countries collections-row@google.com

Pending billing information - Authorized Buyers Help [gg-authorizedbuyers-en]

Pending billing information

Pending verification explained

You might occasionally see a "Pending verification" status next to certain information in the Billing section of your Authorized Buyers account. This likely means we're verifying that any changes applied to your account are correct.

When your account information is updated, we double-check this information and might ask you to confirm the changes. Some examples of this might include:

  • Verifying your business name, address, and tax information before we approve your account for monthly invoicing.
  • Asking you to approve changes a sales representative makes on your behalf before we update your account.

Reviews are usually completed within two business days. Be sure to check your email or the primary billing contact in case we're waiting for a response to complete the review.

For more information about the nature of a review, click the Details button next to the alert that shows you have information pending review.

Access or receive your invoices - Authorized Buyers Help [gg-authorizedbuyers-en]

Access or receive your invoices

Learn how to navigate Authorized Buyers to view and receive invoices

There are three ways to receive or access your Authorized Buyers invoices:

  1. Your account: You can view or download your invoices at any time, via your Authorized Buyers account.
  2. Email: You can receive a copy of your invoice on the first day of every month, using your email address.
  3. Mail: You can receive a paper copy of your invoice, via your mailing address.

Access an invoice from your account

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click Admin and then Billing.
  3. Click the Documents tab.
Note: You can also access your invoices from the "Overview" tab in one of the following ways:
  1. Click VIEW INVOICES in the "Amount due" section.
  2. Or, you can click VIEW INVOICES & DOCUMENTS from the "Invoices & Documents" section. 
  1. (Optional) Click All invoices and memos to filter the list.
  2. Locate the invoice you'd like to view.
  3. Click the invoice row to see details, such as issue date, payment terms, amount paid, and more. 
  4. To download one or more invoices, use the checkbox to select the invoices, then click DOWNLOAD SELECTED.

Opt out of paper invoice delivery

To receive your invoices by email only and stop receiving paper invoices:

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click Admin and then Billing.
  3. Click the Billing settings tab.
  4. Remove all addresses under the "Mail invoice delivery" section.
  5. Ensure an email address exists under the "Email invoice delivery" section.

Change the wallpaper on your iPhone - Apple Support

Change the wallpaper on your iPhone

Want to change the wallpaper on your iPhone? You can choose an Apple image or one of your own photos. Learn how.

Open Settings on your iPhone

Go to Settings, tap Wallpaper, then tap Choose a New Wallpaper.

You can also turn on Dark Appearance so that your iPhone dims your wallpaper depending on your ambient light.

Choose an image

Choose an image from Dynamic, Stills, Live, or one of your photos. The default wallpapers change with each iOS update.

To choose a Live wallpaper or a Live Photo, you need an iPhone 6s or later.

iPhone XR and iPhone SE (1st and 2nd generation) don't support Live Wallpaper.

Move the image and choose a display option

Drag to move the image. Or pinch to zoom in and out, so the image fits the screen. 

Some images might not move and scale.

If Perspective Zoom is on, the wallpaper moves as you tilt your screen. To turn it off, tap the Perspective Zoom button. The Perspective Zoom display option isn't available when Reduce Motion is on or when Low Power Mode is on. If your wallpaper is a Live Photo, you can turn on either the Live Photo effect or Perspective Zoom, but not both at the same time.

When you're done adjusting the image, tap Set. Or tap Cancel to start over.

Set the wallpaper and choose where you want it to show up

You can set the wallpaper as your Home screen, Lock screen, or both. The Home screen appears when your iPhone is unlocked. The Lock screen appears when you wake your iPhone.

To see your new wallpaper, lock your iPhone or check the Home screen.

To see your new Live wallpaper in action, touch and hold the Lock screen.

Published Date: 

View payment status and balance - Authorized Buyers Help [gg-authorizedbuyers-en]

View payment status and balance

Monitor your Authorized Buyers payments and account balance at any time

Check your payment status

  1. Sign in to Authorized Buyers.

  2. Click Admin and then Billing.
  3. Click Transaction history.
  4. You can see the "Last payment..." information in the first cell of the information table.
  5. (Optional) To see the status of a specific payment:
    1. Select Detailed in the filtering options, rather than "Summary".
    2. In the "Description" column, you'll see a line item for your payment. This might appear as:
      • In progress: A cost, payment, or adjustment is underway. 
      • Payment: A payment you've initiated has been applied to your account.
      • Payment declined: Your bank or credit card company declined your payment.

Learn more about general timelines for payments based on payment type

Check your current balance

  1. Click Admin and then Billing.
  2. Click Transaction history from the left navigation menu.
  3. Check the "Balance" column, which may contain either a negative or positive balance.
    • Positive numbers show the amount that you owe for ad activity you've already accrued.
    • Negative numbers show account credit that'll be used for future advertising costs. Negative numbers are displayed inside of parenthesis.

Edit your billing settings - Authorized Buyers Help [gg-authorizedbuyers-en]

Edit your billing settings

Edit billing settings with administrator role

If you have an Administrator role type, you can make the following changes to the information in your Authorized Buyers billing account at any time. 

Customize your invoice name

You can customize or edit the name displayed on your invoice.

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click  admin Admin and then Billing.
  3. Click the Billing settings tab.
  4. Under the "Payments account" section, locate the "Payments account nickname" field, and click Edit
  5. Enter or edit your information.
  6. Click Save.

Update or add an address to mail or email your invoice

You can change or add to your mailing and email invoice delivery addresses at any time. Changes must be made by the 25th of the month for them to take effect for the following month.

If the wrong invoicing address was printed on the invoice, you can reprint an invoice. Learn more about reprinting invoices.

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click Admin and then Billing.
  3. Click the Billing settings tab.
  4. Under the "Payments account" section, locate the invoice delivery method you need to edit (either "Email invoice delivery" or "Mail invoice delivery")
  5. Click Edit to edit the address information, delete an address, or add a new address.
  6. Click Save.

Regenerating an invoice

If you'd like to regenerate a new invoice based on changes you've made: 

  1. Click Admin and then Billing from the left navigation menu.
  2. Click the Documents tab
  3. Click the row of the invoice you need to regenerate
  4. When the invoice details appear, click the "Actions" dropdown, then select Regenerate invoice with updated information

Update the bill-to address for your invoice

By default, we'll display the registered business address on an invoice. If you'd like to change this address, follow these steps:

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click Admin and then Billing.
  3. Click the Billing settings tab.
  4. Under the "Payments account" section, next to "Bill-to address," click Edit
  5. Click to expand the section if needed.
  6. From here, you can update the bill-to address where invoices will be mailed using one of these options:
    1. Select an address: Choose from a list of addresses you have previously entered.
    2. Use business name and address: This is the legally-registered business address that gets printed on invoices. 
    3. Add another address: Enter a new address where invoices will be mailed.*
*You can't add a bill-to address outside the country/region for where the current invoice is configured.  For example, if the country/region in your payments profile is United States (US), you cannot add a bill-to address that is located outside the US. 
  1. Click Save.

Opt out of paper invoice delivery

To receive your invoices by email only and stop receiving paper invoices:

  1. Sign in to Authorized Buyers.

  2. From the left navigation menu, click Admin and then Billing.
  3. Click the Billing settings tab.
  4. Remove all addresses under the "Mail invoice delivery" section.
  5. Ensure an email address exists under the "Email invoice delivery" section.

View cost and payment history - Authorized Buyers Help [gg-authorizedbuyers-en]

View cost and payment history

Learn how to navigate to transaction history

Your transaction history contains details about your advertising costs and payments.

The information displayed defaults to the detailed transaction view. You can apply filters to view only certain types of transactions for any range of dates. To see daily reporting, go to reporting

Access your transaction history

  1. Sign in to Authorized Buyers.

  2. Click Admin admin and then Billing.
  3. Click Transaction history from the top navigation menu.
  4. (Optional) Filter the information shown by selecting from the available options. To see all of the options for a given filter, select any of the default settings: All transactions or Detailed transaction view.

In both the detailed and summary views, you can see the following:

  • Debits: The combined costs for all your campaigns on a particular month.
  • Credits: The amount of your payments and any adjustments applied to your account.
  • Balance: The relationship between how much you've accrued in advertising costs and how much you've paid. Every amount in the "Debits" column increases your balance (meaning you owe more), while every amount in the "Credits" column decreases your balance (meaning you owe less). The balance represents the difference.
 
Learn more about the summary view

In the "Summary" view, the information is grouped by transaction type so that you can see things like costs, payments, and adjustments at a quick glance. Here are your filtering options:

  • Costs: The money you owe from advertising activity.
  • Earnings: Any applicable earnings are displayed as monthly transactions.
  • Payments: Any payments you've made to pay for your costs.
  • Adjustments: Usually, any credits applied to your account.
  • Taxes: The applicable taxes that applies to your account.

Top reasons for account closure - Google Ad Manager Help [gg-admanager-en]

Top reasons for account closure

To help you understand the possible reasons that publishers may have their accounts disabled, we've outlined the most common reasons that accounts are disabled for invalid activity or policy violations below. We hope this information helps you to better understand our policies, and ensure that your sites and account remain compliant with our policies.

We understand that you would like to have more information about ways to help ensure that you're following our guidelines. Note that this is not a complete list, but the top causes. For more information, please see the Google Ad Manager Partner Guidelines.

We want to maintain a strong ecosystem for both advertisers and publishers. As a publisher, you are responsible for maintaining high quality inventory and traffic. If the traffic we are receiving from a publisher is violating policies and/or invalid, then the publisher is no longer eligible to participate in the Ad Exchange or other publisher products. This kind of traffic is damaging to our advertisers, as well as legitimate publishers, as it can reduce advertisers' trust in the rest of the network.

Common reasons for disabled Ad Exchange accounts

Generating or receiving automated or bot traffic
  • Artificial impressions and clicks that are generated through automated means such as a bot or deceptive software, are prohibited. Automated traffic can be generated by a publisher, or can be received through purchased traffic. It's important to review traffic sources before you decide to work with a traffic source. Also, be aware of programs that check links within your site, as they may click on ad links as well.
Using an incentivized traffic source
  • Publishers should not use third-party services that generate clicks or impressions such as paid-to-click, paid-to-surf, autosurf and click-exchange programs.
Manipulating how ads are served
Encouraging users to support your site through ad interaction
  • Publishers may not ask others to refresh or click their ads. This includes asking for users to support your site, offering rewards to users for viewing ads or performing searches and promising to raise money for third parties for such behavior.
Ad placement deceptive for users or generating accidental clicks
  • Publishers are not permitted to encourage users to click on Google ads in any way. This includes implementing the ads in a way that they might be mistaken for other website content, such as menu, navigation, or download links, modifying the ad size to be nonstandard and invisible or hard to see for the user, or being placed too close to elements on the page that require heavy mouse interaction. Please review these applicable ad placement guidelines for implementations considered deceptive.
 

If your account has already been disabled for invalid activity, visit here for additional information.

About the security content of Apple Music 3.4.0 for Android - Apple Support

About the security content of Apple Music 3.4.0 for Android

This document describes the security content of Apple Music 3.4.0 for Android.

About Apple security updates

For our customers' protection, Apple doesn't disclose, discuss, or confirm security issues until an investigation has occurred and patches or releases are available. Recent releases are listed on the Apple security updates page.

For more information about security, see the Apple Product Security page. You can encrypt communications with Apple using the Apple Product Security PGP Key.

Apple security documents reference vulnerabilities by CVE-ID when possible.

Apple Music 3.4.0 for Android

Released October 26, 2020

Apple Music

Available for: Android version 5.0 and later

Impact: A malicious application may be able to leak a user's credentials

Description: This issue was addressed with improved checks to prevent unauthorized actions.

CVE-2020-9982: Pratik B. R

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: 

Account suspension for invalid activity or a policy violation - Google Ad Manager Help [gg-admanager-en]

Account suspension for invalid activity or a policy violation

Why was my account suspended? Can you tell me more?

Google treats invalid click activity and Google Ad Manager Partner Guidelines violations very seriously. We analyze all clicks and impressions to determine whether they fit a pattern of use that might artificially drive up an advertiser's costs or a publisher's revenue. We also proactively review sites for policy violations. If we determine that an Ad Exchange account poses a risk to our ecosystem of publishers and advertisers, we may either disable or suspend that account and refund all account revenue along with Google's revenue share to impacted advertisers.

Account suspension gives publishers time to investigate the source of the invalid activity or policy violation and take the necessary corrective action before the account is disabled. At the time of suspension, you will receive a notification with details about the suspension reason. If your account is suspended, you'll still be able to log in to your Ad Exchange account; however, no ads will be served during this period. After 30 days of account suspension, we'll re-enable your account. Once your account starts receiving traffic again, we'll review your account in another 30 days to verify that the invalid activity and policy violations have ceased.

Please know that if the problems persist, we will need to take further action such as permanently disabling your account to protect our advertising ecosystem.

We understand that you may want to know more about how we detect invalid activity. Because this information could be used to circumvent our proprietary detection system, we're unable to provide our publishers with information about specific account activity, including any web pages, users, or third-party services that may be involved. To help you identify the source of the problem, we've put together a list of our top reasons for account closure.

Be aware that this is not an exhaustive list. However, many publishers have been able to identify their core issue using this list, so please read through it carefully.

Lastly, we recommend learning how to segment your traffic, to help you best understand, monitor and evaluate the traffic to your site. This may also help you identify sources of invalid activity.

Segment inventory by channel - Google Ad Manager Help [gg-admanager-en]

Segment inventory by channel

Segmenting traffic is the process of setting up your ad units and custom channels so that you can explicitly see your different traffic sources. To help you understand your traffic via segmentation, we've set out the steps you'll need to take. Whether you're new to the Ad Exchange world, or you're a long time publisher, these insights are highly beneficial. To get started, you'll need to have access to an analytics tool (like Google Analytics), as well as a broad understanding of what channels can do for you in your Ad Exchange account. Setting up granular traffic segmentation will allow you, at any given time, to see what your traffic sources are and how they are performing in respect to one another. There are two major benefits to having this additional data for your Ad Exchange account:

  • Better understanding of your traffic sources and users
    • You'll be able to see and understand which traffic sources are driving the best ad performance for your site.
    • Using this data, you can determine how users are reaching your site, and whether you can optimize your traffic sources.
  • Prevention against invalid activity
    • Proactively monitor how your traffic sources are performing so that you can make educated decisions and stop working with sources that appear to be sending bad traffic.
    • Identify anomalies in the data to understand how different sources are performing, and what actions you should take to ensure that you're staying compliant with the Ad Exchange program policies.

We recommend a two-step approach. You'll need to use an analytics tool, custom channels, and URL channels. It's important to perform both steps to make sure that you have the complete picture of your traffic sources and site performance.

Learn how to use channels to review a portion of your traffic.
Learn what to look for, and what actions to take.

Privacy policies for Android apps from developers other than Google - Google Play Help [gg-googleplay-en]

Privacy policies for Android apps from developers other than Google

To help you better evaluate which apps to download on Android, third-party developers can include a link to their privacy policy on their Google Play app details page. Google provides this optional field to developers who want to share their privacy policy with users. These privacy policies are written by the app developers and are not evaluated by Google.

Not all Android apps on Google Play have a privacy policy posted. If an app does have a privacy policy, you can find it on the app's details page in Google Play. 

Find an app's privacy policy

  1. On your device, open the Google Play app Google Play.
  2. Open any app for which you want to see the privacy policy.
  3. Look for Developer Contact in the app details page and click it.
  4. Click Privacy Policy.
     

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro

If you need help using Face ID to unlock your iPhone or iPad, authenticate purchases, sign in to apps, or if you're asked to enter your passcode, learn what to do.

Make sure that your iPhone or iPad model supports Face ID. Then follow these steps. After each step, see if you still need help.

Check for updates

Make sure that your iPhone or iPad is updated to the latest version of iOS.

 

Check your Face ID settings

To check your Face ID settings, go to Settings > Face ID & Passcode. Make sure that Face ID is set up and that the features you're trying to use Face ID with are turned on.
Face ID settings

Check that nothing is covering the TrueDepth camera

Make sure that the TrueDepth camera on your iPhone or iPad isn't covered with a case or a screen protector. Also, check if there's residue or dirt covering the TrueDepth camera.

If you're using an iPad in landscape orientation, make sure that your finger or palm isn't covering the TrueDepth camera. If it is, you might see an alert at the top of the screen that says "Camera covered" with an arrow pointing at the TrueDepth camera.

TrueDepth camera

Make sure that nothing is covering your face

Make sure that your eyes, nose, and mouth are fully visible to the TrueDepth camera. Face ID doesn't work if anything is covering your mouth and nose, like a face mask. If you're wearing a face mask, you'll be asked to enter your passcode automatically after swiping up.

Face ID works with many sunglasses. If you're wearing sunglasses designed to block certain types of light, then your sunglasses might be blocking the infrared light used by the TrueDepth camera. Try using Face ID without your sunglasses.

 

Make sure that you're facing the TrueDepth camera

Face ID works on iPhone only when it's in portrait orientation and you're facing the TrueDepth camera. On iPad, you can use Face ID when your iPad is in any orientation.

The TrueDepth camera has a similar range of view as when you take a selfie or make a FaceTime call. Whether your iPhone or iPad is lying on a surface or you're holding it in a natural position, make sure that your iPhone or iPad is an arm's length or closer (10-20 inches) from your face.

 

Restart your device

Restart your iPhone or iPad and enter your passcode. Then try using Face ID again.

 

Add an alternate appearance

For most users, Face ID will continuously learn as they change. If you have an appearance that can look vastly different, you can set up an alternate appearance so Face ID still recognizes you. You can't create a new appearance if you're wearing a face mask.

To set up an alternate appearance:

  1. Go to Settings > Face ID & Passcode. If asked, enter your passcode.
  2. Tap Set Up an Alternate Appearance.
  3. Look straight into your iPhone or iPad and place your face inside the frame.
  4. Gently move your head to complete the circle. If you're unable to move your head, tap Accessibility Options.
  5. When you finish the first Face ID scan, tap Continue.
  6. Gently move your head to complete the circle for a second time.
  7. When Face ID setup is complete, tap Done.


Reset Face ID

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.

 

If you need to enter your passcode

You might need to enter your passcode or Apple ID instead of using Face ID in these situations:

  • You're wearing a face mask.
  • The device has just been turned on or restarted.
  • The device hasn't been unlocked for more than 48 hours.
  • The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.
  • The device has received a remote lock command.
  • After five unsuccessful attempts to match a face.
  • After initiating power off/Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds.

Published Date: 

WEP - Google Fiber Help [gg-fiber-en]

WEP

Wired Equivalent Privacy. A security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP is designed to provide the same level of security as a wired LAN (legacy option; not recommended).

WPA - Google Fiber Help [gg-fiber-en]

WPA

Wi-Fi Protected Access. A Wi-Fi standard that was designed to improve the security features of WEP (legacy option; not recommended).

If the date or time is wrong on your Mac - Apple Support

If the date or time is wrong on your Mac

The date or time might need to be set again, or it might be using custom format.

Check Date & Time preferences

  1. Choose Apple menu  > System Preferences, then click Date & Time. 
  2. Click the lock  the lock icon in the corner of the window, then enter your administrator password to unlock the settings. (The settings are dimmed when locked.)
  3. In the Date & Time pane, make sure that "Set date and time automatically" is selected and your Mac is connected to the internet. Your Mac can then get the current date and time from the network time server selected in the adjacent menu.
    Date & Time preferences window

If you don't have an internet connection, or you want to set the date and time manually, deselect "Set date and time automatically." You can then click today's date on the calendar, drag the clock's hands to the correct time, or use the fields above the calendar and clock to enter the date and time. Then click Save.


Check Time Zone preferences

  1. Choose Apple menu  > System Preferences, then click Date & Time. 
  2. Click the lock  the lock icon in the corner of the window, then enter your administrator password to unlock the settings. (The settings are dimmed when locked.)
  3. In the Time Zone pane, make sure that "Set time zone automatically using current location" is selected and your Mac is connected to the internet.
    Time Zone preferences window

If you don't have an internet connection or you want to set the time zone manually, deselect "Set time zone automatically using current location." Then click the map to choose a time zone.

If your Mac says that it's unable to determine your current location:

  1. Choose Apple menu  > System Preferences, then click Security & Privacy.
  2. From the Privacy pane, select "Enable Location Services."  
  3. Scroll down to the bottom of the list of apps and services, then click the Details button next to System Services.
  4. Make sure that the checkbox for time zone is selected.


Check Language & Region preferences

Choose Apple menu  > System Preferences, then click Language & Region.

  • Make sure that the Region menu is set correctly for your region.
  • Use the "Time format" checkbox to control whether your Mac displays time in the 24-hour format.

Language & Region preferences window

For advanced formatting options, click the Advanced button, then check the settings in the Dates pane and Times pane. These settings control how dates and times are displayed in the Finder and apps. If any settings have been changed, you can click the Restore Defaults button in each pane to use the default settings for your region. If the button is dimmed, your Mac is already using the default settings. 

the Advanced pane of Language & Region preferences

Published Date: 

IPv6 - Google Fiber Help [gg-fiber-en]

IPv6

The Internet Protocol (IP) is the language that computers use to communicate with each other on the Internet; it works much like phone numbers, which let us connect one telephone to another.

Internet Protocol version 6 (IPv6) is the new version of the Internet Protocol. The addresses used by the current version of the Internet Protocol, IPv4, are nearly all used. At Google, we believe that IPv6 is essential to the continued health and openness of the Internet – and that by allowing all devices to talk to each other directly, the launch of IPv6 will enable future innovation and growth for the Internet.

How to use the Photos Repair Library on your Mac - Apple Support

How to use the Photos Repair Library on your Mac

If your Photos Library won't open or if the Photos app behaves unexpectedly on your Mac, the Photos Repair Library tool might help.

To get to the Photos Repair Library tool on your Mac, follow these steps: 

  1. If Photos is open, close the app. Then, while you click to open Photos, hold down the Command and Option keys at the same time.
  2. In the window that opens, click Repair to start the repair process. You might be asked to enter your user account password.

The Repair Library tool analyzes the library's database and repairs any inconsistencies it detects. Depending on the size of your library, the repairs might take some time. When the process is done, Photos opens the library.

If you repair a library that's used with iCloud Photos, iCloud checks the library after the repair process completes to ensure everything is synced correctly.

If these steps still don't work, or you can't open the repair tool, contact Apple Support.

Published Date: 

How to use dynamic exit URLs - Studio Help [gg-richmedia-en]

Rich media developer's guide

How to use dynamic exit URLs

Objective

Use an exit URL from an external data source (such as Google Sheets, an XML feed, or Google Merchant Center) instead of entering it in Studio, Campaign Manager 360 or Google Ad Manager. 

Solution

The Enabler.exitOverride(id, url) method from the Studio HTML5 SDK overrides any exit URL entered in Studio, Campaign Manager 360, or Ad Manager.

Examples

Set up a string variable, exitURL, to hold the destination URL in your creative. The URL can be passed in dynamically through XML, sourced from a dynamic feed, or hard-coded.

Use an exit URL from a dynamic feed in Google Web Designer

  1. In the Dynamic panel, click + to add dynamic bindings.
  2. On the Bindings tab of the Dynamic Properties dialog, click Add Binding.
  3. For the element, select the ID of the Tap Area.
  4. For the element attribute, select Exit override URL.
  5. For the data schema object, select the object from your feed that represents the dynamic URL (e.g., Product.0.url).

Dynamic Exits in Studio - Google Web Designer

Use an exit URL from a dynamic feed in JavaScript

// Replace the dynamicContent value below with your own dynamic element value.
var exitURL = dynamicContent.Feed_1[0].ExitURL.Url;

function exitClickHandler() {
  Enabler.exitOverride("exit name goes here", exitURL);
}

exitButton.addEventListener('click', exitClickHandler, false);

Use a hard-coded exit URL in JavaScript

Only use a hard-coded exit URL when you know the URL will not need to be changed later. If you do need to change it, you'll have to update the creative code and resubmit the creative for trafficking. 

// productId is a value calculated elsewhere in the code, and
// is not shown in this example.
var exitURL = "http://www.yoursite.com?product=" + productId;

function exitClickHandler() {
  Enabler.exitOverride("exit name goes here", exitURL);
}

exitButton.addEventListener('click', exitClickHandler, false);

 

Add values or parameters to dynamic exit URLs

Add third-party tracking to dynamic exit URLs with an additional method in your creative's JavaScript code to retrieve parameters set in Campaign Manager 360. Use the Enabler.getParameter method to get the landing page suffix value (stored in the exit_suffix macro) and append it to exit URLs from an associated dynamic feed.

Step 1: Add code to your creative

Using one of the options below, add code to your creative to combine the dynamic exit URL with the suffix from Campaign Manager 360.

Combine the dynamic exit URL and suffix in Google Web Designer

  1. Click the Tap Area where you want to apply the dynamic exit and suffix to.
  2. Add a new event (click the "+" button on the events panel).
  3. Select Tap Area > Touch/Click on the Event step.
  4. On the Action step, select Custom > Add custom action Add custom action
  5. Add a function name, then paste the following custom code in the text area. Replace the example exit URL with your own exit URL.
  6. Click OK.
  // Replace 'https://yourURL.com' with your own exit URL.  var exitURL = 'https://yourURL.com';  var urlSuffix = Enabler.getParameter('exit_suffix');   var symbol = (exitURL.indexOf('?') > -1) ? '&': '?';   if (urlSuffix) {     while (urlSuffix.charAt(0) == '?' || urlSuffix.charAt(0) == '&') {       urlSuffix = urlSuffix.substring(1);     }     if (urlSuffix.indexOf('?') > -1) {       urlSuffix = urlSuffix.replace(/\?/g, '&');     }   }   exitURL = exitURL + symbol + urlSuffix;  

Enabler.exitOverride('exit', exitURL);

Custom code to add a dynamic exit suffix
Combine the dynamic exit URL and suffix using JavaScript in any HTML editor

If you use an HTML editor other than Google Web Designer, use a JavaScript method like the one below to get the exit suffix from Campaign Manager 360. Before you can call this function, you need to load and initialize the Enabler.

  function addSuffix(url, dcmParameter) {     var urlSuffix = Enabler.getParameter(dcmParameter);     var _url = '';       if (url) {       var symbol = (url.indexOf('?') > -1) ? '&': '?';       if(urlSuffix) {         while (urlSuffix.charAt(0) == '?' || urlSuffix.charAt(0) == '&') {           urlSuffix = urlSuffix.substring(1);         }         if (urlSuffix.indexOf('?') > -1) {           urlSuffix = urlSuffix.replace(/\?/g, '&');         }       }       _url = url + symbol + urlSuffix;     }     return _url;   }     // Example of how you would use this function:  exitUrl = addSuffix(exitUrl, 'exit_suffix');   

Step 2: Add the URL parameters in Campaign Manager 360

After adding your creative to Campaign Manager 360, enter the query parameters that will be appended to your exit URL by adding a landing page suffix.

Choose where to add the suffix based on where it should be applied:

  • All landing pages in all campaigns: Add the suffix in advertiser properties.
  • All landing pages in a campaign: Add the suffix in campaign properties.
  • All creatives assigned to an ad: Add the suffix in ad properties.

Set the suffix at the highest level to apply it across more creatives. You can override the suffix by setting it at a more specific, lower level. For example, if you set a suffix in your advertiser properties, any suffixes set in the campaign or ad properties will override the advertiser-level suffix.

Add a landing page suffix

  1. Open the ad, campaign, or advertiser properties, and click Landing page URL suffix
  2. Enter your full suffix in the text box. 

    Suffixes can include multiple query parameters, but must be 128 characters or less. If the field is locked (), click the lock to unlock it. Locked fields inherit from the parent by default: a locked campaign field inherits from the advertiser settings; a locked ad field inherits from the campaign settings.
  3. Campaign Manager 360 identifies any key-value pairs in the suffix and allows you to edit them below the field as query parameters. You can choose macros or enter custom strings. To remove a key-value pair, click remove remove.

Landing page URL suffix settings in DCM

Landing page URL suffix settings and key-value editor in Campaign Manager 360.

Learn more about landing page suffixes in the Campaign Manager 360 Help Center

Install and manage extensions - Chrome Web Store Help [gg-chrome_webstore-en]

Install and manage extensions

You can customize Chrome on your desktop by adding extensions from the Chrome Web Store.

Install an extension

Important: You can't add extensions when you browse in Incognito mode or as a guest.

  1. Open the Chrome Web Store.
  2. Find and select the extension you want.
  3. Click Add to Chrome.
  4. Some extensions will let you know if they need certain permissions or data. To approve, click Add extension.
    • Important: Make sure you only approve extensions that you trust.

To use the extension, click the icon to the right of the address bar.

If you're using a computer through your work or school, your organization might block some extensions.

Install on your phone
  1. On your phone, open the Chrome app Chrome. If you haven't yet, sign in to Chrome.
  2. Find the extension you want.
  3. Tap Add to Desktop.
  4. Confirm by tapping Add to Desktop.

The next time you open Chrome on your computer, you'll see a message that the extension was installed. If the extension needs some permissions, you'll be asked. To approve, click Enable extension.

Install with a Windows or Mac application

Sometimes, when you install an application on Windows or Mac, it also installs a Chrome extension. The next time you open Chrome:

  • To grant permissions and use the extension, click Enable.
  • To delete the extension, click Remove.
Install with Enhanced Safe Browsing

For additional protection when you install a new extension from the Chrome Web Store, you can use Enhanced Safe Browsing. If you enable Enhanced Safe Browsing in Chrome, it warns you when an extension you want to install isn't trusted. Extensions are considered trusted when they're built by a developer who follows the Chrome Web Store Developer Program Policies.

For new developers, it generally takes a few months to become trusted. Eventually, we strive for all developers with compliant extensions to reach this status upon meeting our developer program policies.

Install trusted extensions

When you try to install an extension, a dialog appears.
  • If the extension you're about to install isn't trusted by Enhanced Safe Browsing, it says "This extension is not trusted by Enhanced Safe Browsing."
    • To install the extension anyways, click Continue to install.
    • To abort the installation, click Close.
  • If the extension is trusted by Enhanced Safe Browsing, click Add extension to complete the installation.

Manage your extensions

  1. On your computer, open Chrome.
  2. At the top right, click More More and then More tools and then Extensions.
  3. Make your changes:
    • Turn on/off: Turn the extension on or off.
    • Allow incognito: On the extension, click Details. Turn on Allow in incognito.
    • Fix corruptions: Find a corrupted extension and click Repair. Confirm by clicking Repair extension.
    • Allow site access: On the extension, click Details. Next to "Allow this extension to read and change all your data on websites you visit," change the extension's site access to On click, On specific sites, or On all sites.
Remove possible malware

If you repaired an extension but it's still corrupted, a suspicious program might be changing this extension's files.

  1. On Windows computers, Check your computer for malware.
  2. On Windows, Mac, or Linux computers, run an antivirus or anti-malware software. Remove any software programs that may be affecting Chrome.
  3. On all computers, repair the extension:
    1. On your computer, open Chrome.
    2. At the top right, click More More and then More tools and then Extensions.
    3. Find a corrupted extension and click Repair. Confirm by clicking Repair.
  4. If this doesn't work, visit the Chrome Help Forum and share your situation with us.

Let extensions read and change site data

Some extensions need permission to read and change site data. You can change your extensions' permissions anytime.

  1. On your computer, open Chrome .
  2. At the top right, click Extensions .
  3. Click More Organize and then point to "This can read and change site data."
  4. Decide which permission to give the extension:
    • When you click the extension: This setting only allows the extension to access the current site in the open tab or window when you click the extension. If you close the tab or window, you'll have to click the extension to turn it on again.
    • On [current site]: Allow the extension to automatically read and change data on the current site.
    • On all sites: Allow the extension to automatically read and change data on all sites.

Add or remove access to a specific site

  1. On your computer, open Chrome.
  2. At the top right, click More More and then More tools and then Extensions.
  3. On the extension, click Details.
  4. Under "Permissions," add or remove a site:
    • Add: To the right of "Allowed sites," click Add.
    • If you don't see this option, change "Allow this extension to read and change all your data on websites you visit" to On specific sites.
    • Remove: To the right of the site, tap More More and then Remove.

Uninstall an extension

To the right of your address bar, look for the extension's icon. Right-click the icon and select Remove from Chrome.

If you don't see the extension's icon:

  1. On your computer, open Chrome.
  2. At the top right, click More More and then More tools and then Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.
Use extensions on any computer

To use your extensions on any computer, sign in to Chrome.

Arrange on your toolbar

To the right of your address bar, find your extensions' icons.

  1. On your computer, open Chrome.
  2. Drag the extension's icon to its new place.

Hide extensions

  • To hide individual extensions:
    1. Right-click the icon.
    2. Select Unpin.
  • To see your hidden extensions: Click Extensions .

Show extensions

To bring hidden extensions back to your toolbar:

  1. Select Extensions .
  2. Find the hidden extension.
  3. Select Pin Pin.
    • Important: Some extensions don't have this option​.
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