Friday, April 30, 2021

Ingest video content into Ad Manager - Google Ad Manager Help [gg-admanager-en]

Ingest video content into Ad Manager

This is the new version of content ingestion and metadata management for Video Solutions.
With this version, you can target and filter based on your metadata immediately after ingestion, without having to manually map and activate the data.

You can view the migration guide, or contact your account manager for information.


Currently, you can no longer map key-values to content metadata via new line items or new proposal line items. With full deprecation, adding new entities will not be possible.

Ad Manager allows you to ingest video content, including information about your content, such as metadata keys and values. You can either target ads to videos based on this information, or group videos into bundles, and target ads to the bundles. 

For example, through content ingestion, Ad Manager can learn which of your videos are related to "sports" and allow you to target ads for athletic shoes to them. In addition, you can access valuable information in reports, broken down by your metadata.

Set up a video content source

To ingest and begin targeting ads to video content, you need to connect Ad Manager with your video content source, or content management system (CMS). With this setup, you define how to access the source, including authentication details, and how often you'd like Ad Manager to ingest and sync new content.

Before you set up a content source

Before you set up and connect to a content source:

  1. Sign in to Google Ad Manager.
  2. Click Video and then Content sources and then New source.
  3. Enter a source name, which will only be displayed in Ad Manager.
  4. Select the content source Type.
  5. Enter your credentials for the selected type:

    • MRSS feed: the feed URL points to a feed of all videos.
    • Ooyala: API key and API secret
    • Brightcove: Client ID, client secret, and account ID

    Ad Manager requires your credentials in order to sync with the source and ingest metadata.

  6. Select your sync rule, which determines how often Ad Manager performs a sync with your content source:
    • Automatic: Refresh the newest content in the feed every few minutes for content that has a <lastModifiedDate> later than the time of the previous new content sync.
    • Manual: Refresh only when "Sync" is clicked from your content sources.
  7. Click Save.

Sample content from the source is displayed. Verify that the list contains the correct videos, and click Continue.

User impersonation - Google Ad Manager Help [gg-admanager-en]

User impersonation

User impersonation allows you to temporarily sign in as a different user in your network. Users with full impersonation permissions can impersonate all other users in their network and take any action, regardless of the impersonating user's own permission level. Impersonators appear as themselves in the change history.

The ability to impersonate requires user role permissions. If these options are unavailable to you, contact your administrator.

There are a number of reasons why you might want to impersonate a user:

  • To help another user troubleshoot an issue. If your user roles are configured differently, it's possible that your UI will look different from theirs and you'll need to impersonate the other user to be able to see what they see.
  • You want to make changes on behalf of another user (for example, the other user is away on vacation and you want to manage their orders or run a report).
  • You're an administrator who's setting up user roles, and you want to preview what other users will be able to see depending on the permissions you grant them.
  • You can only impersonate one user at a time.
  • You can't modify another user's notification settings while you're impersonating that user.
  • You can't modify your own role, even when impersonating a user who has permission to modify your role.
  • If you sign out of your Ad Manager account while impersonating another user, you'll no longer be impersonating that user when you sign in again.

Activate user impersonation

Administrators can permit users in pre-defined or custom roles to impersonate other users.

  1. Sign in to Google Ad Manager.
  2. Click Admin and then Access & authorization and then Roles.
  3. Select the role you want to edit.
  4. Check the Impersonate users (read-only) checkbox if you only want to permit users in this role to view the UI as another user, or check Impersonate users (read/write) to permit these users to make changes.

  5. Click Save.

Impersonate a user

  1. Sign in to Google Ad Manager.
  2. Click Admin and then Access & authorization and then Users or Contacts.
  3. Click the name of an individual user to view the detail page.

  4. Click the Impersonate link next to the user's name.

    You'll now be able to view the UI and make whatever changes you need as if you are the user you're impersonating. Both your account name and the name of the user you're impersonating will appear in the upper-right corner of your screen (for example, john_doe@example.com as jane_smith@example.com).

  5. To end the impersonation, click the X next to the name of the impersonated user.

Custom Search Ads - AdSense Help [gg-adsense-en]

Custom Search Ads

Custom Search Ads is a Google product that allows publishers who have their own search engine technology to monetize their search results pages.

Custom Search Ads is currently only available to a limited number of publishers. If you think your site may be a good fit, we encourage you to read more and sign up.

If you already use a Google Custom Search product, such as AdSense for search, to receive both search results and ads, then you don't need to use Custom Search Ads. All Custom Search Engines are automatically monetized without any additional steps needed, and you can track revenue earned in your AdSense for search reports.

Block crawling of parameterized duplicate content - Search Console Help [gg-webmasters-en]

Block crawling of parameterized duplicate content

When and how to use the URL Parameters tool

URL parameters and duplicate content

If your site uses URL parameters for insignificant page variations (for instance, color=red vs color=green), or if your site uses parameters that can show essentially the same content using different URLs (for example, example.com/shirts?style=polo,long-sleeve and example.com/shirts?style=polo&style=long-sleeve), Google might be crawling your site inefficiently.

Here is an example of URLs that lead to essentially duplicate content, distinguished only by different parameters:

URL Description
https://example.com/products/women/dresses/green.html Static, non-parameterized page
https://example.com/products/women?category=dresses&color=green URL uses  parameters category and color to deliver the same content as non-parameterized page.
https://example.com/products/women/dresses/green.html?limit=20&sessionid=123 URL includes parameters to limit the number of results,  and a session ID for the user to show the same content.

If you have many such URL parameters in your site, then you might benefit by using the URL Parameters tool to reduce crawling of duplicate URLs.

Important: If your site serves duplicate content to different URLs without using parameters, you should define a canonical page rather than block crawling, as described in this page.

Block crawling of URLs containing specific parameters

You can prevent Google from crawling URLs that contain specific parameters, or parameters with specific values, in order to avoid crawling duplicate pages.

Requirements

You should use the URL Parameters tool only if your site fulfills ALL of the following requirements.

  • Your site has more than 1,000 pages, AND
  • In your logs, you see a significant number of duplicate pages being indexed by Googlebot, in which all duplicate pages vary only by URL parameters (for example: example.com?product=green_dress and example.com?type=dress&color=green).
Incorrect usage warning
 
You should use the URL Parameters tool only if your site fulfills the requirements above, and you are an experienced SEO. Using the URL Parameters tool incorrectly can cause Google to ignore important pages on your site, with no warning or reporting about ignored pages. If this sounds a little dire, it's because many people misuse the tool, or use it unnecessarily. If you are unsure whether you are using this tool correctly, it's better not to use it.

Usage

You can specify Google's behavior when crawling your site with specific parameters. Parameter behavior applies to the entire property; you cannot limit crawling behavior for a given parameter to a specific URL or branch of your site.

To use the URL Parameters tool:

  1. Verify that your site meets the requirements listed previously.
  2. Open the URL Parameters tool.
  3. Either Edit an existing parameter, or click Add parameter to create a new one. Note that this tool is case-sensitive, so type your parameter name exactly as it appears in your URL.
  4. Specify whether your URL parameter affects page content:
    • No: Doesn't affect page content: Your parameter doesn't affect how page content is presented. This type of parameter might be used to track visits and referrers, but has no effect on the actual content of the page. For example, sessionID or userName. If Google finds many URLs that differ only in this parameter value, it will crawl one of them. Google tries to detect these types of parameters, but if your logs indicate that we are not identifying this static parameter correctly, you can specify it here.
    • Yes: Changes, reorders, or narrows page content:  Your parameter can change page content. Examples might be brandgender, country, or sortorder. Choose the purpose of the parameter:
      • Sorts (for example, sort=price_ascending): Changes the order in which content is presented.
      • Narrows (for example, t-shirt_size=XS): Filters the content on the page.
      • Specifies (for example, store=women): Determines the general class of content displayed on a page. If this specifies an exact item, and this is the only way to reach this content, should select "Every URL" for the behavior.
      • Translates (for example, lang=fr): Displays a translated version of the content. If you use a parameter to show different languages, you probably do want Google to crawl the translated versions using hreflang to indicate language variants of your page rather than blocking content with this tool.
      • Paginates (for example, page=2): Displays a specific page of a long listing or article.
         
      • Which URLs with this parameter should Googlebot crawl? Choose an option to indicate Google's behavior when encountering URLs that contain this parameter:
        • Let Googlebot decide: This setting is the default for already-known parameters. Select if you're unsure of a parameter's behavior, or if the parameter behavior changes for different parts of the site. Googlebot can analyze your site to determine how best to handle the parameter.
        • Every URL: Tells Google never to block URLs with this parameter. URLs with unique values of this parameter do not contain duplicate content. For example, after you implement this type of setting for URLs containing the productid parameter, Google automatically considers the URL http://www.example.com/dresses/real.htm?productid=1202938 to be entirely different from http://www.example.com/dresses/real.htm?productid=5853729 because each URL has a different productid parameter value.
        • Only URLs with value: Tells Google to crawl only URLs where your URL parameter is set to a specified value. URLs with a different parameter value won't be crawled. This is particularly useful if your site uses the parameter value to change the order in which otherwise identical content is displayed. For example, http://www.example.com/dresses/real.htm?sort=price_high contains the same content as http://www.example.com/dresses/real.htm?sort=price_low. You could use this setting to tell Googlebot to crawl only those URLs where sort=price_low to avoid crawling the duplicate content.
        • No URLs: Tells Google not to crawl any URLs with a specific parameter. Google won't crawl any URLs containing the parameter you entered. For example, you can tell Google not to crawl URLs with parameters such as pricefrom and priceto (like http://www.examples.com/search?category=shoe&brand=nike&color=red&size=5&pricefrom=10&priceto=1000) to prevent unnecessary crawling of duplicated content already available from http://www.examples.com/search?category=shoe&brand=nike&color=red&size=5.
  5. If your site uses multiple parameters in a URL, see managing URLs with multiple parameters.
  6. Note that your rules might be inherited by other properties (see Inheritance of parameter rules).

Inheritance of parameter rules

If you have separate properties for http and https, or separate parent and child properties (for example, example.com and example.com/fr/, or example.com and m.example.com) then your parameter settings might be inherited between properties, according to these rules:

  • http/https: If only one of your http or https properties has rules, then the rules are applied to both. If both your http and https properties have their own rules defined, then only their own rules are applied.
  • Parent/child: If a parent property (example.com) has parameter rules, any child property (example.com/fr/) without parameter rules inherits those rules; any child property with parameter rules uses only its own rules. Note that subdomains (m.example.com) count as children of parent domains (example.com).

Managing URLs with multiple parameters

A single URL can contain many parameters; you can specify crawling settings for each one separately. If a single URL contains multiple managed parameters, Google will obey the following rule when deciding whether to crawl the URL:

The more restrictive parameter settings override the less restrictive parameter settings.

For example, below are three URL parameters and their respective Google crawling settings:

Parameter Parameter crawl settings
shopping-category Crawl all URLs with this parameter
sort-by Crawl only URLs with value = production-year
sort-order Crawl only URLs with value = asc

 

Example 1

http://www.example.com?shopping-category=shoes&sort-by=size&sort-order=asc.

Google won't crawl this URL because the sort-by parameter is not set to production-year even though the URL contains a valid  sort-order value (asc)

Example 2

http://www.example.com?shopping-category=DVD-movies&sort-by=production-year&sort-order=asc.

Google can crawl this URL because the sort-by and sort-order values match the allowed settings.

Example 3

http://www.example.com/shoes/33453

http://www.example.com?country=fr

Google can crawl both URLs because they don't have any flagged parameters.

How to free up storage space on your Mac - Apple Support

How to free up storage space on your Mac

Save space by storing your content in iCloud or using built-in tools to find and remove large or unneeded files.

Optimized Storage helps you save storage space space by storing your content in iCloud and making it available on demand:

  • When storage space is needed, files, photos, movies, email attachments, and other files that you seldom use are stored in iCloud automatically.
  • Each file stays right where you last saved it, and downloads when you open it.
  • Files that you've used recently remain on your Mac, along with optimized versions of your photos.

If you haven't yet upgraded to macOS Sierra or later, learn about other ways to free up storage space.


Find out how much storage is available on your Mac

Choose Apple menu  > About This Mac, then click Storage. Each segment of the bar is an estimate of the storage space used by a category of files. Move your pointer over each segment for more detail.

About this Mac: Storage

Click the Manage button to open the Storage Management window, pictured below.


Manage storage on your Mac

The Storage Management window offers recommendations for optimizing your storage. If some recommendations are already turned on, you will see fewer recommendations.

Storage Management window with recommendations

 

iCloud icon

Store in iCloud

Click the Store in iCloud button, then choose from these options:

  • Desktop and Documents. Store all files from these two locations in iCloud Drive. When storage space is needed, only the files you recently opened are kept on your Mac, so that you can easily work offline. Files stored only in iCloud show a download icon  , which you can double-click to download the original file. Learn more about this feature.
  • Photos. Store all original, full-resolution photos and videos in iCloud Photos. When storage space is needed, only space-saving (optimized) versions of photos are kept on your Mac. To download the original photo or video, just open it.
  • Messages. Store all messages and attachments in iCloud. When storage space is needed, only the messages and attachments you recently opened are kept on your Mac. Learn more about Messages in iCloud.

Storing files in iCloud uses the storage space in your iCloud storage plan. If you reach or exceed your iCloud storage limit, you can either buy more iCloud storage or make more iCloud storage available. iCloud storage starts at 50GB for $0.99 (USD) a month, and you can purchase additional storage directly from your Apple device. Learn more about prices in your region.

 

macOS disk drive icon

Optimize Storage

Click the Optimize button to save space by automatically removing watched movies and TV shows. When storage space is needed, movies or TV shows that you purchased from Apple and already watched are removed from your Mac. Click the download icon  next to a movie or TV show to download it again.

Your Mac will also save space by keeping only recent email attachments on this Mac when storage space is needed. You can manually download any attachments at any time by opening the email or attachment, or saving the attachment to your Mac. 

Optimizing storage for movies, TV shows, and email attachments doesn't require iCloud storage space.

 

macOS Trash icon

Empty Trash Automatically

Empty Trash Automatically permanently deletes files that have been in the Trash for more than 30 days.

 

macOS Documents icon

Reduce Clutter

Reduce Clutter helps you identify large files and files you might no longer need. Click the Review Files button, then choose any of the file categories in the sidebar, such as Applications, Documents, Music Creation, or Trash.

You can delete the files in some categories directly from this window. Other categories show the total storage space used by the files in each app. You can then open the app and decide whether to delete files from within it.

Learn how to redownload apps, music, movies, TV shows, and books.

Storage Management window with Documents selected showing large files

Where to find the settings for each feature

The button for each recommendation in the Storage Management window affects one or more settings in other apps. You can also control those settings directly within each app.

Store in iCloud

  • If you're using macOS Catalina or later, choose Apple menu  > System Preferences, click Apple ID, then select iCloud in the sidebar: Store in iCloud turns on the Optimize Mac Storage setting on the right. To turn off iCloud Drive entirely, deselect iCloud Drive. 
  • If you're using macOS Mojave or earlier, choose Apple menu > System Preferences, click iCloud, then click Options next to iCloud Drive. Store in iCloud turns on the Desktop & Documents Folders and Optimize Mac Storage settings.
  • In Photos, choose Photos > Preferences, then click iCloud. Store in iCloud selects iCloud Photos and Optimize Mac Storage.
  • In Messages, choose Messages > Preferences, then click iMessage. Store in iCloud selects Enable Messages in iCloud.

Optimize Storage

  • If you're using macOS Catalina or later, open the Apple TV app, choose TV > Preferences from the menu bar, then click Files. Optimize Storage selects "Automatically delete watched movies and TV shows."
  • In you're using macOS Mojave or earlier, open iTunes, choose iTunes > Preferences from the menu bar, then click Advanced. Optimize Storage selects "Automatically delete watched movies and TV shows."
  • In Mail, choose Mail > Preferences from the menu bar, then click Accounts. In the Account Information section on the right, Optimize Storage sets the Download Attachments menu to either Recent or None.

Empty Trash Automatically: From the Finder, choose Finder > Preferences, then click Advanced. Empty Trash Automatically selects "Remove items from the Trash after 30 days."


Other ways that macOS helps automatically save space

With macOS Sierra or later, your Mac automatically takes these additional steps to save storage space:

  • Detects duplicate downloads in Safari, keeping only the most recent version of the download
  • Reminds you to delete used app installers
  • Removes old fonts, languages, and dictionaries that aren't being used
  • Clears caches, logs, and other unnecessary data when storage space is needed


How to free up storage space manually

Even without using the Optimized Storage features described in this article, you can take other steps to make more storage space available:

  • Music, movies, and other media can use a lot of storage space. Learn how to delete music, movies, and TV shows from your device.
  • Delete other files that you no longer need by moving them to the Trash, then emptying the Trash. The Downloads folder is good place to look for files that you might no longer need.
  • Move files to an external storage device.
  • Compress files.
  • Delete unneeded email: In the Mail app, choose Mailbox > Erase Junk Mail. If you no longer need the email in your Trash mailbox, choose Mailbox > Erase Deleted Items.


Learn more

  • The Storage pane of About This Mac is the best way to determine the amount of storage space available on your Mac. Disk Utility and other apps might show storage categories such as Not Mounted, VM, Recovery, Other Volumes, Free, or Purgeable. Don't rely on these categories to understand how to free up storage space or how much storage space is available for your data.
  • When you duplicate a file on an APFS-formatted volume, that file doesn't use additional storage space on the volume. Deleting a duplicate file frees up only the space required by any data you might have added to the duplicate. If you no longer need any copies of the file, you can recover all of the storage space by deleting both the duplicate and the original file.
  • If you're using a pro app and Optimize Mac Storage, learn how to make sure that your projects are always on your Mac and able to access their files.
Published Date: 

Set up a custom domain - Blogger Help [gg-blogger-en]

Set up a custom domain

Important: If you use CAA Records on your custom domain, you must add a record for letsencrypt.org. If you don't, Blogger won't create or renew your SSL certificate.

To personalize your blog's website address, you can buy a domain. If you're an administrator, you can manage domains registered through Blogger.

Step 1: Buy a domain

Important: If Google Domains aren't supported in your country, you can buy a domain from a non-Google provider. Learn more about Google Domains availability.

To buy a Google domain:

  1. Sign in to Blogger.
  2. In the top left, select a blog.
  3. From the menu on the left, click Settings.
  4. Under "Publishing," click Custom domain and then Buy a domain.
  5. At the top, search for a domain.
  6. Next to the domain you want, click Buy.
  7. Follow the on-screen instructions.

Step 2: Set up your domain with your blog

Connect to your Google Domain from Blogger

  1. Sign in to Blogger.
  2. In the top left, select a blog.
  3. From the menu on the left, click Settings.
  4. Under "Publishing," click Custom domain.
  5. Enter the preferred URL for your blog.
  6. Click Save.

Connect to your non-Google domain from Blogger

 Important: It may take up to 24 hours for your "blogspot.com" address to redirect you to your custom domain.

Step 1: Set up your domain in Blogger 

  1. Sign in to Blogger.
  2. In the top left, select a blog.
  3. From the menu on the left, click Settings.
  4. Under "Publishing," click Custom domain.
  5. Type the URL of the domain you've purchased.
  6. Click Save.
  7. You'll get an error with two CNAMEs:
    • Blog CNAME: For name, enter the name as the subdomain, like "blog." or "www." For destination, enter "ghs.google.com."
    • Security CNAME:  "Name: XXX, Destination: XXX." This is different for each person and is specific to your blog and your Google Account.

Step 2: Set up your non-Google domain provider settings

  1. Go to your domain provider's website and find the Domain Name System (DNS) in the control panel.
  2. Under "Name, Label or Host," enter the subdomain from step 7 above.
  3. Under "Destination, Target or Points to," enter "ghs.google.com."
  4. Enter details for the second CNAME, which are specific to your blog and Google Account.
  5. To activate your DNS settings, wait at least one hour.
  6. Repeat Step 1: Set up your domain in Blogger.

Step 3 (optional): Redirect from the URL without subdomain to your blog's URL

To redirect your readers from "mydomain.com" to "www.mydomain.com," set up a naked redirect:

  1. Go to your domain provider's website.
  2. Open your DNS settings.
  3. Add these 4 A-records that point to Google IPs:
    • 216.239.32.21
    • 216.239.34.21
    • 216.239.36.21
    • 216.239.38.21
  4. Sign in to Blogger.
  5. In the top left, select a blog.
  6. From the menu on the left, click Settings.
  7. Under "Publishing," turn on Redirect domain (mydomain.com to www.mydomain.com).

Fix issues with custom domain setup

If you have problems, try these steps:

  • When you set up your domain, you may not have to enter the 2 CNAMEs.
  • Make sure the "Name, Label, or Host" CNAME is correct.
  • If your custom domain doesn't work, wait before you try the steps again. If you have problems, contact your domain provider.

Save a report view - Search Ads 360 Help [gg-searchads-en]

Save a report view

A view is a collection of columns that display in a reporting table. Search Ads 360 provides a few default views for each tab, and you can create your own custom views and save them so you can return later.

Note: Anyone with access to an advertiser can see the custom saved views you create. For example, if you create a saved view named "Sedan Campaigns" in the Cars advertiser, all users of the Cars advertiser can see, use, and change the Sedan Campaigns view.

Example

For example, starting with the Actions view on the Keywords tab, which displays the number of Floodlight actions recorded for each keyword, you make the following customizations:

  • Filter the report to display only those keywords with the Brand label.
  • Segment the report by device.
  • Add a Floodlight activity column that reports the number of conversions for your "Send a quote" activity.

To return to this report later, you can save the view and give it a name that's meaningful to people in your organization who have access to the advertiser. The saved view remembers the specified filter, segmentation, and additional columns.

Which customizations are saved?

Search Ads 360 saves the following customizations you make to a reporting table:

  • Columns that you added or removed
     
  • Filters that you applied
     
  • Segments that you applied
    Note that some segments are available only on specific tabs or at specific scopes, even if you've saved them as part of a custom view. For example, segmenting by geographic area is available at the ad group level or higher. If you save a view with a geographic segmentation and then view the keywords for a specific ad group, the saved view won't be able to segment the report by geographic area.

    If a saved view doesn't include segments, when you apply the view to a report that's already using segments, the report will remain segmented. That is, applying a non-segmented saved view doesn't remove segments from a report. Applying a segmented saved view does replace any segments that you may have been using before you applied the view.

The following customizations are not saved:

Save a custom view

  1. Customize a report in Search Ads 360.
    For example, add columns, filters, and segments. 
    Note that the report's time range is not preserved in saved views.

    When you customize a report, the View list above the performance summary graph changes to <No view selected>.

  2. Click <No view selected> in the View list, then click Save View.

  3. In the pop-up that appears, name the view and click Save.
    This view now appears as an option in the View list.

Edit or remove a custom saved view

If you edit a saved view, all users who have access to the advertiser will see the changes you made. If you remove a saved view, the view will be removed for all users who have access to the advertiser.

To edit a view

  1. Click the View list above the performance summary graph and select the view.

  2. Add or remove columns, change segments, or change filters.

  3. Click the View list again and click (pencil icon) next to the view name.

  4. Select the Update this view with your customizations checkbox.

  5. Click Save.

Change the name of a view

  1. Click the View list above the performance summary graph and click (pencil icon) next to the view name.

  2. Enter a new name in the View name field.

  3. Click Save.

Remove a view

  1. Click the View list above the performance summary graph and click Trash can icon (trash can icon) next to the view name.
    Click the pencil icon to change a view name.

  2. Click Remove to confirm.

Request a refund of remaining credit - Google Workspace Admin Help [gg-a-en]

Request a refund of remaining credit

Applies to editions of Google Workspace and other paid subscriptions in your Google Admin console.

If you expect to have credit in your Google billing account after canceling all your subscriptions, request a refund in advance. You might have a remaining credit if you make a manual payment for your service and cancel all your subscriptions within the same billing cycle. If you plan to continue any subscriptions, leave the credit in your account for us to apply to your next automatic payment.

We prorate billing for your account, refunding any unused credit.

Before you begin

To open a support ticket and request a refund of your expected credit, contact Google Workspace support.

For a refund of more than USD 1000, you need to provide a copy of your bank statement to confirm the payment.

Cancel and get a refund

If you only have an email-verified Essentials subscription, you can delete your Google Account when you cancel your subscription. For other subscriptions, you delete your Google Account manually—but wait until after your refund.

  1. Follow the steps to cancel:
  2. Wait until the next billing cycle to see how much credit remains in your account after your last charge.
  3. If you still have credit, contact Google Workspace support on the support ticket you opened. If you used:
    • Credit card or direct debit—We'll initiate a refund to the card or bank account to that you made your last payment with. It can take up to 4 weeks for your bank or credit card company to process the refund.
    • Funds transfer—Give us your bank account details for us to process your refund. (Google doesn't save bank information when processing a funds transfer.) When you contact us, we'll give you the fax numbers for our payment processor. You'll get your refund within 4 weeks.

Next step

After you get your refund, if you still have a Google Account, follow the steps to delete it:

Publisher certification guide - Studio Help [gg-richmedia-en]

Publisher certification guide

This guide is for advertisers or agencies who want to work with a publisher to proactively test ad serving and reporting functionality for Studio creatives before a campaign launch.

Publisher certification process

Get started

The first step of the certification process is to ensure that the publisher meets IAB standards:

 

HTML5 in-app, desktop, and VPAID

Ad serving and creative functionality testing

Use these steps to test ad serving and creative functionality. If you need to test reporting, follow the advanced guide below.

  1. Publisher downloads sample tags for every creative format and size that needs to be tested from the Rich Media Template Database:
    Format Sample tags Notes
    VAST/VPAID Test tags  
    In-app Test tags Recommended sizes:
    • 320x50
    • 300x50
    Recommended formats:
    • Banner
    • Banner to fullscreen (expanding)
    • Interstitial (fullscreen)
    To make sure your in-app creative behaves properly at serving time, include the MRAID library in your HTML file's head tag:
    <script src="mraid.js"></script>
    HMTL5 desktop and mobile web Test tags Recommended sizes:
    • 300x250
    • 728x90
    • Billboard
    Recommended formats:
    • Banner
    • Expanding
     
    A separate test tag will be needed for each video play/ad server combination if the publisher is a network.
  2. Publisher implements the sample tags to serve in a live test environment.
  3. Publisher verifies ad serving and creative rendering, including these checks:
    • Ad renders correctly without issue
    • Ad functions as expected
    • If expanding, ad expands and retracts correctly and consistently
    • If interstitial, ad closes correctly
    • Ad clicks through
    • Impressions/clicks are tracked by the publisher
  4. If any issues arise during testing, please have your publisher reach out to their ad server's support team or contact the Campaign Manager 360 Support team at dcm-support@google.com on their behalf.
Ad serving, creative functionality and reporting testing

Use these steps if you need to compare Campaign Manager 360 reports with your publisher's ad server reports. If you don't need to test reporting, save time by following the steps above instead.

  1. Advertiser/agency downloads sample templates for every creative format and size to be tested from the Rich Media Template Database. All templates include basic reporting metrics.
    Format Sample templates Notes
    VAST/VPAID Templates  
    In-app Templates Recommended sizes:
    • 320x50
    • 300x50
    Recommended formats:
    • Banner
    • Banner to fullscreen (expanding)
    • Interstitial (fullscreen)
    To make sure your in-app creative behaves properly at serving time, include the MRAID library in your HTML file's head tag:
    <script src="mraid.js"></script>
    HMTL5 Desktop and Mobile web Templates Recommended sizes:
    • 300x250
    • 728x90
    • Billboard
    Recommended formats:
    • Banner
    • Expanding
     
    A separate template will be needed for each video play/ad server combination if the publisher is a network.
  2. Advertiser/agency signs in to Studio and uploads the template files to their account.
  3. Advertiser/agency submits the creatives to QA. 
    1. Check the "Send a notification to Studio's QA team" option and add the following message for the QA team: "Bypass QA. Please note this is for a Publisher Certification request."
    2. Within 24 hours, Studio's QA team will submit the creatives to your Campaign Manager 360 account for trafficking.
  4. Advertiser/agency traffics sample creatives in their Campaign Manager 360 account as unique placements.
    Trafficking guides:
  5. Advertiser/agency generates tags for each creative.
  6. Advertiser/agency sends test tags to the publisher.
  7. Publisher implements test tags to serve in a live test environment.
  8. Publisher verifies ad serving and creative rendering, including these checks:
    • Ad renders correctly without issue
    • Ad functions as expected
    • If expanding, ad expands and retracts correctly, consistent behavior
    • If interstitial, ad closes correctly
    • Ad clicks through
    • Impressions/clicks are tracked by the publisher
  9. Advertiser/agency and publisher compare reporting between Campaign Manager 360 and the publisher's ad server.

    Key metrics include:
    Format Metrics
    VAST/VPAID
    • Impressions
    • Clicks
    • Companion Clicks (if applicable)
    • Video Plays
    • Video Mid Point
    • Video Complete
    In-app
    • Impressions
    • Clicks
    • Video Metrics (if applicable)
    • Manual Close
    • Expansion
    HMTL5 desktop and mobile web
    • Impression
    • Clicks
    • Manual Close
    • Expansion
  10. If any issues arise during testing, please have your publisher reach out to their ad server's support team or contact the Campaign Manager 360 Support team at dcm-support@google.com on their behalf.
 

VAST

Publisher certification process for VAST

As long as a publisher adheres to the VAST IAB Standard and is able to accept third-party tags, they do not need to go through any additional Studio certifications to handle VAST creatives.

Overview of formats

HTML5 desktop and mobile web

Desktop HTML5 creatives are built using HTML5 and associated technologies and served into desktop browsers; mobile web HTML5 creatives are also built using HTML5 and associated technologies and served into browsers on mobile devices such as phones and tablets. HTML5 certification is completed to verify that HTML5 creatives render properly on a publisher's mobile and desktop sites.

Mobile in-app (MRAID)

MRAID creatives are mobile creatives served into a publisher's mobile application. MRAID certification is completed to verify that Studio in-app creatives serve properly within a publisher's mobile applications.

VAST (In-stream video)

VAST creatives are pre-, mid- and post-roll videos that run through a publisher's video player. VAST certification is completed to verify that a publisher's video player is VAST Compliant and that our in-stream VAST creatives work correctly on their video player.

VPAID

VPAID creatives are pre-, mid- and post-roll videos that run through a publisher's video player and include additional interactive capabilities, such as playing a new video or including multiple click-through options. VPAID certification is completed to verify that a publisher adheres to the VPAID IAB Standard and that our in-stream VPAID creatives work correctly on their video player.

Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support

Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch

You can block phone numbers, contacts, and emails on your device. You can also filter iMessages from unknown senders and report iMessages that look like spam or junk.

Block a phone number, contact, or email

There are a few ways that you can block phone numbers, contacts, and emails.

Phone

If you're in the Phone app under Recents, tap the Info button Info button next to the phone number or contact that you want to block. Scroll down, then tap Block this Caller.

FaceTime

If you're in the FaceTime app, tap the Info button Info button next to the phone number, contact, or email address that you want to block. Scroll down, then tap Block this Caller.

Messages

If you're in Messages, open the conversation, tap the contact at the top of the conversation, then tap the Info button gray info button. Tap info blue info button with person icon inside scroll down, then tap Block this Caller.

Mail

If you're in the Mail app, open the email that has the contact that you want to block, then tap the contact at the top. Tap Block this Contact.

When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification. Messages that are sent or received won't be delivered. Also, the contact won't get a notification that the call or message was blocked. When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.

You can also enable settings to block spam phone calls.


Manage your blocked phone numbers, contacts, and emails

To see the phone numbers, contacts, and email addresses that you've blocked from Phone, FaceTime, Messages, or Mail:

Phone

Go to Settings > Phone and tap Blocked Contacts to see the list.

FaceTime

Go to Settings > FaceTime. Under Calls, tap Blocked Contacts.

Messages

Go to Settings > Messages. Under SMS/MMS, tap Blocked Contacts.

Mail

Go to Settings > Mail. Under Threading, tap Blocked.


From these screens, you can add or remove blocked phone numbers, contacts, or email addresses.

To add a contact from Phone, go to Settings > Phone > Blocked Contacts scroll to the bottom of the screen, then tap Add New. Then tap the contact that you want to block. To add a contact from Messages or FaceTime, go to Settings > Messages or Settings > FaceTime, tap Blocked Contacts. Then scroll down, tap Add New, then select the contact that you want to block. To add a contact from Mail, go to Settings > Mail, then tap Blocked. Scroll down, tap Add New, then enter the contact you want to block. To unblock a phone number, contact, or email address, swipe left over the entry, then tap Unblock.


Filter messages from unknown senders

You can filter messages from people who aren't saved in your Contacts.

iPhone showing how to filter Unknown Senders

To filter messages, go to Settings > Messages and turn on Filter Unknown Senders.

iPhone showing a filtered message

In Messages, tap  Filters, then tap Unknown Senders. You won't get notifications for these messages.


Report spam or junk in the Messages app

You can report iMessages that look like spam or junk from the Messages app. If you get an iMessage from someone who's not saved in your Contacts, you'll see a Report Junk link under the message.

iPhone showing how to report junk in the Messages app

Tap Report Junk, then tap Delete and Report Junk. Messages will forward the sender's information and the message to Apple, as well as delete the message from your device. You can't undo deleting a message.

Reporting junk doesn't block the sender from being able to send another message. If you don't want to receive these messages, you need to block the contact.

To report SMS and MMS messages, contact your carrier.


Learn more

Published Date: 

Green screen in video player - YouTube Help [gg-youtube-en]

Green screen in video player

Can you hear the audio of a YouTube video on your computer, but the video player is green? If so, try watching the video in a different browser. If that doesn't work, here are some more troubleshooting tips.

Turn off hardware acceleration

Follow the instructions below for Chrome:

  1. At the top right, select More  .
  2. Select Settings.
  3. Select Advanced.
  4. Select System.
  5. Turn off "Use hardware acceleration when available".

If you're using a browser other than Chrome, you can learn how to turn off hardware acceleration in that browser's help content.

Update your graphics driver

Updating your computer's graphics driver may correct many of the problems listed above.

For PC users: Download the latest driver from your computer manufacturer's website.

For Mac users with macOS Mojave or later:

  1. Click the Apple logo.
  2. In the Apple Menu, click System Preferences.
  3. Click Software Update.
  4. Click Update Now.
  5. Install the Mac OS update if available--it will include the graphics driver update.

Follow Apple's instructions for other macOS versions.

If you're having problems playing the video itself, try these playback troubleshooting steps.

Print payment receipts - Google Workspace Admin Help [gg-a-en]

Print payment receipts

Applies to editions of Google Workspace and other paid subscriptions in your Google Admin console.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

If you're deleting your organization's Google Account for any paid subscription, you should first print your payment receipts as described here and save your monthly invoices.

View and print a receipt from your Admin console

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, at the top left, click Menu ""and thenBillingand thenPayment accounts.
  3. Point to your subscriptionand thenclick View transactions.
  4. Select a date range from the drop-down menu at the top of the list.
  5. Locate the transaction and click its payment link in the Description column. A window opens showing a printable receipt.

Security of your payment information - Google Workspace Admin Help [gg-a-en]

Security of your payment information

We understand that purchasing Google products and services online involves a lot of trust on your part. We take your trust seriously, and we make the security and confidentiality of your information our highest priority.

Google uses industry-standard SSL (secure socket layer) technology to protect every interaction you have with the Google billing system. This protects your personal and payment information. We not only store all your information behind a firewall, but also encrypt your sensitive payment information.

Neither Google nor our payment partners ever share or sell your personal information. We'll only use it for the purpose for which it was provided. For more details, see our Privacy Policy.

Credit Card, Debit Cards, and Bank Account Details

Our third-party payment processor checks your billing information against the payment account information. If these don't match, we won't accept the form of payment. Any irregularities will be reviewed by a Google support representative.

Funds Transfers

For some locations and currencies, Google uses a third-party provider so that customers can transfer funds securely to their Google billing accounts. In this case, you'll send your payment to a bank account that belongs to this service provider in your country or territory, and our provider's name will appear in the account name to which we ask you to transfer your payments. The provider securely processes your payment and sends the funds to Google.

Update your business address - Google Workspace Admin Help [gg-a-en]

Update your business address

Applies to editions of Google Workspace and other paid subscriptions in your Google Admin console.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

If you have an invoiced billing account, you must instead contact Google Workspace support to change your billing address.

If your business has moved since you set up billing for a Google Account, update the address in your Admin console. The new address appears on receipts and invoices generated by your account starting from the date you make the change.

You're seeing only basic steps

Other important details may apply for your account but you must sign in to see them:

Sign in for more help
Use your administrator account (doesn't end in gmail.com)

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, at the top left, click Menu ""and thenBillingand thenPayment accounts.
  3. Point to your subscriptionand thenclick View payment settings.
  4. To the right of Business name and address, click Edit "".
  5. Update your business address and click Save.

    Note: You can't change the country associated with your account. You specify your country only once when you set up your billing account. Learn more about your billing country and business address.

How to contact an app developer - Apple Support

How to contact an app developer

In the App Store, you can find contact information for app developers, including developers of Apple Arcade games.

When to contact an app developer for help

  • If an app isn't working, but the issue doesn't affect other apps.
  • If you can't use an in-app purchase, such as a bonus game level or "remove ads." 

Contact the developer of iOS, iPadOS, and watchOS apps

  1. Open the App Store on your iPhone, iPad, or iPod touch.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
    iPhone showing an app's product page in the App Store with an option named App Support.

For apps on your Apple Watch

Use the iPhone that's paired with your Apple Watch and follow the steps for iPhone.

Contact the developer of apps on your Mac

  1. Open the App Store on your Mac.
  2. Search for the app, then click it. If you can't find it, click the sign-in button  or your photo at the bottom of the sidebar, then look for the app and click it.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then click App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
    Mac showing an app's product page in the App Store with an option named App Support.

Didn't get the app from the App Store?

If you have an issue with an app on your Mac but you didn't get the app from the App Store, learn how to contact a third-party developer.

Contact the developer of apps on your Apple TV

  1. Open the App Store on your Apple TV.
  2. Search for the app, then choose it.
  3. The app's product page appears. Scroll to the bottom of the page. Find the developer's website in the Information section.
    Apple TV showing an app's product page in the App Store with a website listed at the bottom.

 

For Apple TV (3rd generation)

If you're using an Apple TV (3rd generation), search the internet for the name of the app to find the developer.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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